Here we post reviews and feedback for our services that we have received directly and through other websites. We accept feedback via voicemail as well.
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692 entries.
These two guys did a fabulous job of moving all my furniture off of my hard wood floors so they could be re-finished. Â What would have taken me two weeks took them two hours, and it was beautifully organized and well taken care of. Â They were pleasant and polite, and I would like to request them again to put everything back in place when the floors are done! Â Thanks so much~
These two guys did a fabulous job of moving all my furniture off of my hard wood floors so they could be re-finished. Â What would have taken me two weeks took them two hours, and it was beautifully organized and well taken care of. Â They were pleasant and polite, and I would like to request them again to put everything back in place when the floors are done! Â Thanks so much~... Collapse
Team was extremely professional. Took great care with each item that was moved, and packed the truck in a manner that ensured nothing would shift around during the drive to Indiana. Will definitely recommend this [provider] to others!
Team was extremely professional. Took great care with each item that was moved, and packed the truck in a manner that ensured nothing would shift around during the drive to Indiana. Will definitely recommend this [provider] to others!... Collapse
Nothing special,charging counts from the time they call you for directions to your house,took almost 15 mins to just plan a 2 bedroom move. very slow, so obviously cautious.I recommend these guys If you don't mind paying extra than estimated.Not hiring again >RESPONSE FROM BIG GUY: We thank you for your patronage! We are sorry your experience wasnt a perfect one. We always appreciate the chance to work with you before you leave off color feedback. We dont charge until we arrive and have never done so. We dont provide binding estimates and have never done so. Our short notice service went over the 2 hour minimum and we round up to the nearest half hour as indicated on our web page. We told you this before you hired us. The level of service you received would have cost you a lot more if you had hired another company. We included some extras free of charge like rope and plastic wrap (since you didnt take our suggestion and provide this for your out of state move), and we hauled your unwanted stove and box spring so you didnt need to dispose of them yourself. your truck was loaded with all of our expertise. You got what you paid for.<
Nothing special,charging counts from the time they call you for directions to your house,took almost 15 mins to just plan a 2 bedroom move. very slow, so obviously cautious.I recommend these guys If you don't mind paying extra than estimated.Not hiring again
>RESPONSE FROM BIG GUY: We thank you for your patronage! We are sorry your experience wasnt a perfect one. We always appreciate the chance to work with you before you leave off color feedback. We dont charge until we arrive and have never done so. We dont provide binding estimates and have never done so. Our short notice service went over the 2 hour minimum and we round up to the nearest half hour as indicated on our web page. We told you this before you hired us. The level of service you received would have cost you a lot more if you had hired another company. We included some extras free of charge like rope and plastic wrap (since you didnt take our suggestion and provide this for your out of state move), and we hauled your unwanted stove and box spring so you didnt need to dispose of them yourself. your truck was loaded with all of our expertise. You got what you paid for.<... Collapse
>RESPONSE FROM BIG GUY: We thank you for your patronage! We are sorry your experience wasnt a perfect one. We always appreciate the chance to work with you before you leave off color feedback. We dont charge until we arrive and have never done so. We dont provide binding estimates and have never done so. Our short notice service went over the 2 hour minimum and we round up to the nearest half hour as indicated on our web page. We told you this before you hired us. The level of service you received would have cost you a lot more if you had hired another company. We included some extras free of charge like rope and plastic wrap (since you didnt take our suggestion and provide this for your out of state move), and we hauled your unwanted stove and box spring so you didnt need to dispose of them yourself. your truck was loaded with all of our expertise. You got what you paid for.<... Collapse
They moved me from one house to another. The service was great and the workers were professional. The thing that stood out to me was their speed and professionalism.
They moved me from one house to another. The service was great and the workers were professional. The thing that stood out to me was their speed and professionalism.... Collapse
Called and John answered on the 3rd ring and with his guidance I completed the on line form and very shortly had the arrangements made for the SAME DAY! John was helpful and polite.. The movers called to let me know they were on their way. They were very professional, friendly, efficient. I showed them the options (2). Very quickly they identified a third and better option, finished the job and were on their way. Good work start to finish.
Called and John answered on the 3rd ring and with his guidance I completed the on line form and very shortly had the arrangements made for the SAME DAY! John was helpful and polite.. The movers called to let me know they were on their way. They were very professional, friendly, efficient. I showed them the options (2). Very quickly they identified a third and better option, finished the job and were on their way. Good work start to finish.... Collapse
These guys were great. I actually wrote them the Saturday before Memorial Day thinking I would hear from them the next week. Instead John CALLED me within an hour and offered to do the job ON Memorial Day. We finally settled on Wednesday at 630 with the job being for them to move an entertainment center from my den to the garage. On Wednesday Derek called around 2 to say they were running ahead of schedule and could they come early. How often does that happen. They showed up at 4 and we had them move the entertainment center to the dining room, a couch from the basement to the garage. Another one from the den to the basement and a third from the den to the garage. Derek was the lead. He was professional, conscientious, polite, efficient, nice..... Little John was his partner and I've never heard a mover give clearer directions than Derek gave to John. 45 minutes after they started they were gone, everything was moved, no dents, bumps, scratches. Perfect job. I'd hire and refer them in a minute!
These guys were great. I actually wrote them the Saturday before Memorial Day thinking I would hear from them the next week. Instead John CALLED me within an hour and offered to do the job ON Memorial Day. We finally settled on Wednesday at 630 with the job being for them to move an entertainment center from my den to the garage. On Wednesday Derek called around 2 to say they were running ahead of schedule and could they come early. How often does that happen. They showed up at 4 and we had them move the entertainment center to the dining room, a couch from the basement to the garage. Another one from the den to the basement and a third from the den to the garage. Derek was the lead. He was professional, conscientious, polite, efficient, nice..... Little John was his partner and I've never heard a mover give clearer directions than Derek gave to John. 45 minutes after they started they were gone, everything was moved, no dents, bumps, scratches. Perfect job. I'd hire and refer them in a minute!... Collapse
We were moving to a new home and they moved all of our heaviest items including washer, dryer, oak desk, matresses, freezer, treadmill, bunk bed, metal garage shelving systems, snowblower, bikes, weight benches, couch, loveseat, two dining room tables, chairs, metal crib for disabled child, several large bedroom storage units, a dozen boxes, and other items. Derek and the two members of his team were extremely professional, polite, and fast. They arrived on time, were careful in wrapping and loading our appliances, and took care to load the truck in a way that kept everything safe. With every item they moved out of our home I could tell that they were being extremely careful to protect both the items and our home. And it does not stop there. When they finished moving items into our children's new rooms, I found that they actually organized the contents of the room, arranged items on shelves, and left the rooms in far better order than the rooms had been in. Amazing! That is the definition of going above and beyond! This is the second time I have used Big Guy (they moved a piano for us previously) and, based on the service that Derek and his team provided today, they would be my first call next time. Book Big Guy now - you will be happy that you did!
We were moving to a new home and they moved all of our heaviest items including washer, dryer, oak desk, matresses, freezer, treadmill, bunk bed, metal garage shelving systems, snowblower, bikes, weight benches, couch, loveseat, two dining room tables, chairs, metal crib for disabled child, several large bedroom storage units, a dozen boxes, and other items.
Derek and the two members of his team were extremely professional, polite, and fast. They arrived on time, were careful in wrapping and loading our appliances, and took care to load the truck in a way that kept everything safe. With every item they moved out of our home I could tell that they were being extremely careful to protect both the items and our home. And it does not stop there. When they finished moving items into our children's new rooms, I found that they actually organized the contents of the room, arranged items on shelves, and left the rooms in far better order than the rooms had been in. Amazing! That is the definition of going above and beyond! This is the second time I have used Big Guy (they moved a piano for us previously) and, based on the service that Derek and his team provided today, they would be my first call next time. Book Big Guy now - you will be happy that you did!... Collapse
Derek and the two members of his team were extremely professional, polite, and fast. They arrived on time, were careful in wrapping and loading our appliances, and took care to load the truck in a way that kept everything safe. With every item they moved out of our home I could tell that they were being extremely careful to protect both the items and our home. And it does not stop there. When they finished moving items into our children's new rooms, I found that they actually organized the contents of the room, arranged items on shelves, and left the rooms in far better order than the rooms had been in. Amazing! That is the definition of going above and beyond! This is the second time I have used Big Guy (they moved a piano for us previously) and, based on the service that Derek and his team provided today, they would be my first call next time. Book Big Guy now - you will be happy that you did!... Collapse
Derrick and crew moved some of the heaviest bedroom furniture that they will probably ever encounter. They did not even come close to hitting anything with it. In addition they were prompt, courteous and professional, as was the owner John when we set this move up. The guys were also fun to talk with, but they never stopped doing their work while we would chat. Great rates and great experience. I will likely be moving to Chicago by fall. Who ya gonna call? Big Guy for Hire!
Derrick and crew moved some of the heaviest bedroom furniture that they will probably ever encounter. They did not even come close to hitting anything with it. In addition they were prompt, courteous and professional, as was the owner John when we set this move up. The guys were also fun to talk with, but they never stopped doing their work while we would chat.
Great rates and great experience.
I will likely be moving to Chicago by fall. Who ya gonna call? Big Guy for Hire!... Collapse
Great rates and great experience.
I will likely be moving to Chicago by fall. Who ya gonna call? Big Guy for Hire!... Collapse
I hired these guys to unload a 26 ft Uhaul truck while moving back to the big D. The 3 men were very professional, knowledgeable and efficient. The job was completed in a few hours, as they worked non stop. They also helped with the assembly of my beds. If I ever have to move again, this company will get the nod. Rates are very reasonable.
I hired these guys to unload a 26 ft Uhaul truck while moving back to the big D. The 3 men were very professional, knowledgeable and efficient. The job was completed in a few hours, as they worked non stop. They also helped with the assembly of my beds. If I ever have to move again, this company will get the nod. Rates are very reasonable.... Collapse
Two of the three movers were awesome and amazing (Derek and Derek)! They were efficient, helpful, focused and just all around terrific! They did an amazing job of placing my furniture in the van in a safe, protected manner.The third mover (I can't remember his name) - well, he clearly wanted to be somewhere else, doing something else. I felt sorry for the Dereks. I wouldn't have minded paying labor for 3 guys if the Derek's had split it but I'm sure this wasn't the case...And as amazing as the Dereks were, there are some things to consider if hiring this company.If you have your own van, they'd probably be a great deal, or if you can get the van ahead of time and have it waiting for them. I didn't have a van, and so I ended up paying for three guys to wait over an hour to pick up the U-Haul. From speaking with the owner (who I found a bit difficult to effectively communicate with), I thought I'd be spending significantly less than I did for this move. There were other highly rated outfits who would have moved me for less.But again, Derek and Derek were really amazing. They made the move easy and even fun! >RESPONSE FROM BIG GUY: We appreciate your business. I am glad you were happy that we made the move easy and fun. We apologize that you were not clear on pricing as we are honest with our customers ahead of time. Thank you for your A in quality. We really do take pride in that. We do try and please every customer and we hope to do business with you in the future.<
Two of the three movers were awesome and amazing (Derek and Derek)! They were efficient, helpful, focused and just all around terrific! They did an amazing job of placing my furniture in the van in a safe, protected manner.The third mover (I can't remember his name) - well, he clearly wanted to be somewhere else, doing something else. I felt sorry for the Dereks. I wouldn't have minded paying labor for 3 guys if the Derek's had split it but I'm sure this wasn't the case...And as amazing as the Dereks were, there are some things to consider if hiring this company.If you have your own van, they'd probably be a great deal, or if you can get the van ahead of time and have it waiting for them. I didn't have a van, and so I ended up paying for three guys to wait over an hour to pick up the U-Haul. From speaking with the owner (who I found a bit difficult to effectively communicate with), I thought I'd be spending significantly less than I did for this move. There were other highly rated outfits who would have moved me for less.But again, Derek and Derek were really amazing. They made the move easy and even fun!
>RESPONSE FROM BIG GUY: We appreciate your business. I am glad you were happy that we made the move easy and fun. We apologize that you were not clear on pricing as we are honest with our customers ahead of time. Thank you for your A in quality. We really do take pride in that. We do try and please every customer and we hope to do business with you in the future.<... Collapse
>RESPONSE FROM BIG GUY: We appreciate your business. I am glad you were happy that we made the move easy and fun. We apologize that you were not clear on pricing as we are honest with our customers ahead of time. Thank you for your A in quality. We really do take pride in that. We do try and please every customer and we hope to do business with you in the future.<... Collapse
Thanks Derrick and Co. for your help with the move. You guys were phenomenal in getting it done in such a short time and doing it all professionally. Would definitely recommend Big guy to anyone who's looking for moving help.
Thanks Derrick and Co. for your help with the move. You guys were phenomenal in getting it done in such a short time and doing it all professionally. Would definitely recommend Big guy to anyone who's looking for moving help.... Collapse
They moved an oven, fridge and dishwasher from garage to house. Big Guy for hire came with a real nice three man crew that clearly knew how to move some really large appliances through a tight space. I was very pleased with their care for the items and getting them into the house without making any issues.
They moved an oven, fridge and dishwasher from garage to house. Big Guy for hire came with a real nice three man crew that clearly knew how to move some really large appliances through a tight space. I was very pleased with their care for the items and getting them into the house without making any issues.... Collapse
These guys were fantastic. They helped us move from Lansing to Brighton and did an incredible job. They were professional, hard working, polite, never complained once and took very good care of our stuff. I would recommend them to anyone.
These guys were fantastic. They helped us move from Lansing to Brighton and did an incredible job. They were professional, hard working, polite, never complained once and took very good care of our stuff. I would recommend them to anyone.... Collapse
Hired a 4-man team to move a ton of furniture & household items from Warren to Brighton. Crew showed up on time and worked & worked & worked. Stuffed a 26' Uhaul to the ceiling with an amazing degree of skill & care. Then followed us to Brighton & unloaded the whole thing into all the rooms of our new house (by then in the dark). They guys were amazing and worked harder than I could have hoped for. And it was Hot that day! Very nice guys, made a stressful day easier due to their friendliness & work ethic. Will happily hire again.
Hired a 4-man team to move a ton of furniture & household items from Warren to Brighton. Crew showed up on time and worked & worked & worked. Stuffed a 26' Uhaul to the ceiling with an amazing degree of skill & care. Then followed us to Brighton & unloaded the whole thing into all the rooms of our new house (by then in the dark). They guys were amazing and worked harder than I could have hoped for. And it was Hot that day! Very nice guys, made a stressful day easier due to their friendliness & work ethic.
Will happily hire again.... Collapse
Will happily hire again.... Collapse
Derrick & Ali did a great job for us - emptied a storage unit for us, met us back at our house, emptied some of the items into our garage, then loaded more items from our house onto the truck. Derrick did an aswesome job packing the truck which made it to Virginia without any damage or shifting. Great attitudes and hard workers. They didn't mind me hovering and addressed any concerns I had regarding the packing of our belongings. I would definately use Big Guy again.
Derrick & Ali did a great job for us - emptied a storage unit for us, met us back at our house, emptied some of the items into our garage, then loaded more items from our house onto the truck. Derrick did an aswesome job packing the truck which made it to Virginia without any damage or shifting.
Great attitudes and hard workers. They didn't mind me hovering and addressed any concerns I had regarding the packing of our belongings.
I would definately use Big Guy again.... Collapse
Great attitudes and hard workers. They didn't mind me hovering and addressed any concerns I had regarding the packing of our belongings.
I would definately use Big Guy again.... Collapse
BIG THANK YOU to Ali and Derrick for making my step fathers move easy for us. You are both very cool and professional. I have used your services three times and will call you in the future over any other company out there. Derrick was feeling a little under the weather but still performed as expected. Hope you feel better D. :-). I even advertised your website on my social media as the very best! Thank you!
BIG THANK YOU to Ali and Derrick for making my step fathers move easy for us. You are both very cool and professional. I have used your services three times and will call you in the future over any other company out there. Derrick was feeling a little under the weather but still performed as expected. Hope you feel better D. :-). I even advertised your website on my social media as the very best! Thank you!... Collapse
Moved heavy furniture and entertainment center from one room to another in preparation for new wood floor installation. It was perfect! They arrived on time and were very nice and professional. They did a great job and did it very carefully. And they suggested that I get felt pads for the furniture legs after the new floors installed. I hadn't even thought of that! Cost was well worth it. I'm having them return to move furniture back. Also, I'm telling all of my friends about them. It is no wonder that they have a great rating on Angie's List. Well deserved.
Moved heavy furniture and entertainment center from one room to another in preparation for new wood floor installation. It was perfect! They arrived on time and were very nice and professional. They did a great job and did it very carefully. And they suggested that I get felt pads for the furniture legs after the new floors installed. I hadn't even thought of that! Cost was well worth it. I'm having them return to move furniture back. Also, I'm telling all of my friends about them. It is no wonder that they have a great rating on Angie's List. Well deserved.... Collapse
I LOVE ⤠this company!!!  I've moved a lot and I've never had a great experience until them.  I didn't have to lift a finger and they were so fast and didn't complain and want breaks and anything else bad I've experienced.  Everyone should seriously hire them.  I'm actually re hiring them for another move next week?Â
I LOVE ⤠this company!!!  I've moved a lot and I've never had a great experience until them.  I didn't have to lift a finger and they were so fast and didn't complain and want breaks and anything else bad I've experienced.  Everyone should seriously hire them.  I'm actually re hiring them for another move next week? ... Collapse
The team (led by Derrick) was FANTASTIC. They arrived right at 8 am on the dot as scheduled and were ready to work. They took great care in prepping the house (removing the doors from hinges, laying out blankets to catch the dirt, salt, and snow on their boots, etc.. They went right to work and carefully wrapped each piece of furniture with blankets and/or shrink wrap. They were very skilled and didn't have any of the issues with some pieces that we had a hard time getting in the house (oversize sofa, etc). Derrick obviously had been doing this a while. We found out later that he's been in the business for 20 years). The truck was loaded carefully and packed tight so that nothing would shift and cause damage during the move. The unload went smoothly as well. We just had our hardwood floors refinished and we were concerned about movers on them. The team placed felt pads that we had purchased on each and every piece of furniture before they set it on the floor. If they had to set something down to put the pads on, it was set on blankets so as not to damage the floor at all. During both the load and the unload, there was ZERO damage to the houses or the furniture. Not a floor scuff or a wall ding. I am VERY pleased with the service we received from the team. They were all extremely friendly and polite. I hope to not move for a long time, but these are the ONLY guys I will call. I highly recommend them to anyone looking for help moving.
The team (led by Derrick) was FANTASTIC. They arrived right at 8 am on the dot as scheduled and were ready to work. They took great care in prepping the house (removing the doors from hinges, laying out blankets to catch the dirt, salt, and snow on their boots, etc.. They went right to work and carefully wrapped each piece of furniture with blankets and/or shrink wrap.
They were very skilled and didn't have any of the issues with some pieces that we had a hard time getting in the house (oversize sofa, etc). Derrick obviously had been doing this a while. We found out later that he's been in the business for 20 years). The truck was loaded carefully and packed tight so that nothing would shift and cause damage during the move.
The unload went smoothly as well. We just had our hardwood floors refinished and we were concerned about movers on them. The team placed felt pads that we had purchased on each and every piece of furniture before they set it on the floor. If they had to set something down to put the pads on, it was set on blankets so as not to damage the floor at all.
During both the load and the unload, there was ZERO damage to the houses or the furniture. Not a floor scuff or a wall ding.
I am VERY pleased with the service we received from the team. They were all extremely friendly and polite. I hope to not move for a long time, but these are the ONLY guys I will call. I highly recommend them to anyone looking for help moving.... Collapse
They were very skilled and didn't have any of the issues with some pieces that we had a hard time getting in the house (oversize sofa, etc). Derrick obviously had been doing this a while. We found out later that he's been in the business for 20 years). The truck was loaded carefully and packed tight so that nothing would shift and cause damage during the move.
The unload went smoothly as well. We just had our hardwood floors refinished and we were concerned about movers on them. The team placed felt pads that we had purchased on each and every piece of furniture before they set it on the floor. If they had to set something down to put the pads on, it was set on blankets so as not to damage the floor at all.
During both the load and the unload, there was ZERO damage to the houses or the furniture. Not a floor scuff or a wall ding.
I am VERY pleased with the service we received from the team. They were all extremely friendly and polite. I hope to not move for a long time, but these are the ONLY guys I will call. I highly recommend them to anyone looking for help moving.... Collapse
These guys were great. They had to load the truck on a very cold and snowy day. They were careful not to track in too much dirty snow on to the carpets. Very efficient. Took great care to load some very fragile car parts that needed to be moved. I would definitely use them again.
These guys were great. They had to load the truck on a very cold and snowy day. They were careful not to track in too much dirty snow on to the carpets. Very efficient. Took great care to load some very fragile car parts that needed to be moved. I would definitely use them again.... Collapse