Here we post reviews and feedback for our services that we have received directly and through other websites. We accept feedback via voicemail as well.
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692 entries.
It was good. Nothing particular stood out except that they didn€™t break anything. I chose them because of their actual price and the duration as I didn€™t have a very big job, it was a simple move. They were actually late, they mixed up the deal, but it ended up being okay. They had the wrong date down so they didn€™t show up, so I called them back and they realized they had messed up. So they ended up being really late but they ended up coming on the same day. For what they did they did great and they did what I asked them to.
It was good. Nothing particular stood out except that they didn€™t break anything. I chose them because of their actual price and the duration as I didn€™t have a very big job, it was a simple move. They were actually late, they mixed up the deal, but it ended up being okay. They had the wrong date down so they didn€™t show up, so I called them back and they realized they had messed up. So they ended up being really late but they ended up coming on the same day. For what they did they did great and they did what I asked them to.... Collapse
I just wanted to take the time to commend Big Guy for Hire for the service that I received on Saturday 9/27. The entire moving process went smoothly with the crew that worked with me. They were all very professional and found the best way to work both efficiently and effectively. I'll definitely recommend your company to any potential movers and come back to you for any moving needs that I may have. Thanks once again!
I just wanted to take the time to commend Big Guy for Hire for the service that I received on Saturday 9/27. The entire moving process went smoothly with the crew that worked with me. They were all very professional and found the best way to work both efficiently and effectively. I'll definitely recommend your company to any potential movers and come back to you for any moving needs that I may have.
Thanks once again!... Collapse
Thanks once again!... Collapse
Great experience! These guys (Derrick & Derek) were awesome. They loaded up my 2 bedroom onto a Uhaul in under 2 hours and did a great job ensuring that everything fit and that the furniture was treated with care. It also didn't hurt that they showed up exactly on time without Comcast-esque discussion of a window period and they are super cheap! Applause all around. Thank you!
Great experience!
These guys (Derrick & Derek) were awesome. They loaded up my 2 bedroom onto a Uhaul in under 2 hours and did a great job ensuring that everything fit and that the furniture was treated with care. It also didn't hurt that they showed up exactly on time without Comcast-esque discussion of a window period and they are super cheap! Applause all around.
Thank you!... Collapse
These guys (Derrick & Derek) were awesome. They loaded up my 2 bedroom onto a Uhaul in under 2 hours and did a great job ensuring that everything fit and that the furniture was treated with care. It also didn't hurt that they showed up exactly on time without Comcast-esque discussion of a window period and they are super cheap! Applause all around.
Thank you!... Collapse
The gentlemen came on short notice and went right to work. I needed furniture moved all around the house and in and out of the garage. They were very cooperative and helped moving items a couple of inches this way and that. This was a great service helping save me and mine the back trouble and hassles for a fair price. I have used John and his guys before and will use them again if the need arises. Would definitely recommend
The gentlemen came on short notice and went right to work. I needed furniture moved all around the house and in and out of the garage. They were very cooperative and helped moving items a couple of inches this way and that. This was a great service helping save me and mine the back trouble and hassles for a fair price. I have used John and his guys before and will use them again if the need arises. Would definitely recommend... Collapse
They moved furniture and belongings out of basement, lots of heavy items. I had 2 feet of water that had gotten into my basement and ruined a lot of items.  They moved all of these items out to the curb to be diposed of before the basement had been cleaned. They did a good job. I was very happy with the work they did. They cahrge by the hour and were very efficient.
They moved furniture and belongings out of basement, lots of heavy items. I had 2 feet of water that had gotten into my basement and ruined a lot of items.  They moved all of these items out to the curb to be diposed of before the basement had been cleaned. They did a good job. I was very happy with the work they did. They cahrge by the hour and were very efficient.... Collapse
They moved a front load washer/dryer and a LARGE bath tub from first floor to second floor. I had three different companies that were "supposed" to do the work cancel. I can only assume my job was too small. I understand prioritizing large value jobs over small, but don't tell me one thing then cancel the a week later when the work was supposed to happen. BIG GUY for hire Moving Labor Services DID NOT DO THAT! I called, left a message and was encouraged to go to their web site to fill out a "contact us" (I'm sure for them to have my details) - anyway, they completely set expectations that they return calls in the PM so I wasn't expecting a call until then. They called around 10:30 AM and asked if I was available today - I was shocked (in a good way.) They scheduled for 1:00 PM and showed up at 1:00 PM. The guys were polite and professional and had no issues with what I was trying to accomplish.
They moved a front load washer/dryer and a LARGE bath tub from first floor to second floor. I had three different companies that were "supposed" to do the work cancel. I can only assume my job was too small. I understand prioritizing large value jobs over small, but don't tell me one thing then cancel the a week later when the work was supposed to happen. BIG GUY for hire Moving Labor Services DID NOT DO THAT! I called, left a message and was encouraged to go to their web site to fill out a "contact us" (I'm sure for them to have my details) - anyway, they completely set expectations that they return calls in the PM so I wasn't expecting a call until then. They called around 10:30 AM and asked if I was available today - I was shocked (in a good way.) They scheduled for 1:00 PM and showed up at 1:00 PM. The guys were polite and professional and had no issues with what I was trying to accomplish.... Collapse
Derrick, Robert and Freeman were awesome. Very professional and courteous. When they knew they were going to be late Robert called and informed me in plenty of time and kept me updated the closer they got. When they arrived they got right to work and hauled everything out of the apartment. We then went to the house and unloaded and proceeded to the storage unit. The crew knew I was tight on time and busted a$$ to get the job done. I couldn't have been more pleased with their service. I would definitely use them again.
Derrick, Robert and Freeman were awesome. Very professional and courteous. When they knew they were going to be late Robert called and informed me in plenty of time and kept me updated the closer they got. When they arrived they got right to work and hauled everything out of the apartment. We then went to the house and unloaded and proceeded to the storage unit. The crew knew I was tight on time and busted a$$ to get the job done. I couldn't have been more pleased with their service. I would definitely use them again.... Collapse
Went to a business to pick up desks and pieces of exercise equipment and deliver them in my personal trailer to my home. They, two men, arrived on at the business on time, picked up the equipment from the main floor and basement, loaded them into the trailer and delivered them promptly, removed one piece of equipment from an upstairs location and replaced it with one of the pieces taken from the business. All done with careful concern for the equipment.
Went to a business to pick up desks and pieces of exercise equipment and deliver them in my personal trailer to my home. They, two men, arrived on at the business on time, picked up the equipment from the main floor and basement, loaded them into the trailer and delivered them promptly, removed one piece of equipment from an upstairs location and replaced it with one of the pieces taken from the business. All done with careful concern for the equipment.... Collapse
Derrick and Derek were awesome. Words cannot express how happy my wife and I were with their level of service. I live in Southfield and it started to rain. They did not let any rain slow them down. I can't believe how fast and efficient they were with moving my items under those conditions. They were safe at all time. My wife was very happy they were able to move her exercising equipment from the basement. Thanks again to Derrick and Derek.
Derrick and Derek were awesome. Words cannot express how happy my wife and I were with their level of service. I live in Southfield and it started to rain. They did not let any rain slow them down. I can't believe how fast and efficient they were with moving my items under those conditions. They were safe at all time. My wife was very happy they were able to move her exercising equipment from the basement. Thanks again to Derrick and Derek.... Collapse
We called these guys to help move some large pieces of furniture, freezer, tools, washing machine, etc. They made moving very heavy objects look easy. Very efficient. They don't waste any time. They just show up and load/unload/move whatever you ask. They are very up front and honest about pricing. I would definitely hire them again.
We called these guys to help move some large pieces of furniture, freezer, tools, washing machine, etc. They made moving very heavy objects look easy. Very efficient. They don't waste any time. They just show up and load/unload/move whatever you ask. They are very up front and honest about pricing. I would definitely hire them again.... Collapse
The house that I was going to buy was sold out from under me. I called John about canceling the appointment and explained what had happened and he refunded my deposit. He was very understanding about the whole situation. I was impressed that he answered my call after normal business hours and treated me very professionaly. He was very kind and very sweet about the whole ordeal.
The house that I was going to buy was sold out from under me. I called John about canceling the appointment and explained what had happened and he refunded my deposit. He was very understanding about the whole situation. I was impressed that he answered my call after normal business hours and treated me very professionaly. He was very kind and very sweet about the whole ordeal.... Collapse
I needed a lot of furniture moved around in my 3 story home. Lots of up and down stairs with heavy pieces. I could not have been happier with the two "Big Guys" who arrived at my home to do the work. They were absolutely wonderful on all counts!!!!!!!!!! They were a pleasure to have in my home and got the job done efficiently and professionally. Highly recommended!
I needed a lot of furniture moved around in my 3 story home. Lots of up and down stairs with heavy pieces. I could not have been happier with the two "Big Guys" who arrived at my home to do the work. They were absolutely wonderful on all counts!!!!!!!!!! They were a pleasure to have in my home and got the job done efficiently and professionally. Highly recommended!... Collapse
on time, on budget, skilled no damage, very polite and cooperative.
on time, on budget, skilled no damage, very polite and cooperative.... Collapse
Derek and Derek were excellent. They were available early, and called to ask if they could come earlier than planned. They did, and when they arrived, they got straight to work. It took them 2 hours to load my stuff, including some large pieces of furniture, into 2 cubes. They were careful, attentive to wrapping and handling delicate items, and thoughtful about how to best pack the cubes. They treated my items with care, and I would use them again. The only less than perfect interaction occurred on the phone with John, when he doubted my use of ABF Relo Cubes. My sense is that he prefers people using trucks, but that was not an option for me given the constraints of my move. If boxes are well-packed and the containers are well-packed and contents held with ratchet straps and bungees -- as Derek and Derek accomplished -- it shouldn't be any different than moving in a truck. >RESPONSE FROM BIG GUY: I didnt mean to sound negative, Im only trying to warn those using ABF products since I have seen many badly handled ABF shipments and honestly we dont want to be a part of that. Your load may arrive just fine but the unnaturally high percentage that dont keeps me away from ABF. We pack as well as we can but sometimes its still not enough. Use ABF at your own risk please and thank you for your business!<
Derek and Derek were excellent. They were available early, and called to ask if they could come earlier than planned. They did, and when they arrived, they got straight to work. It took them 2 hours to load my stuff, including some large pieces of furniture, into 2 cubes. They were careful, attentive to wrapping and handling delicate items, and thoughtful about how to best pack the cubes. They treated my items with care, and I would use them again.
The only less than perfect interaction occurred on the phone with John, when he doubted my use of ABF Relo Cubes. My sense is that he prefers people using trucks, but that was not an option for me given the constraints of my move. If boxes are well-packed and the containers are well-packed and contents held with ratchet straps and bungees -- as Derek and Derek accomplished -- it shouldn't be any different than moving in a truck.
>RESPONSE FROM BIG GUY: I didnt mean to sound negative, Im only trying to warn those using ABF products since I have seen many badly handled ABF shipments and honestly we dont want to be a part of that. Your load may arrive just fine but the unnaturally high percentage that dont keeps me away from ABF. We pack as well as we can but sometimes its still not enough. Use ABF at your own risk please and thank you for your business!<... Collapse
The only less than perfect interaction occurred on the phone with John, when he doubted my use of ABF Relo Cubes. My sense is that he prefers people using trucks, but that was not an option for me given the constraints of my move. If boxes are well-packed and the containers are well-packed and contents held with ratchet straps and bungees -- as Derek and Derek accomplished -- it shouldn't be any different than moving in a truck.
>RESPONSE FROM BIG GUY: I didnt mean to sound negative, Im only trying to warn those using ABF products since I have seen many badly handled ABF shipments and honestly we dont want to be a part of that. Your load may arrive just fine but the unnaturally high percentage that dont keeps me away from ABF. We pack as well as we can but sometimes its still not enough. Use ABF at your own risk please and thank you for your business!<... Collapse
They were really cool. They were very, very helpful. I liked the fact that they just didn'€™t hire some Joe Blow off the street, these guys they didn'€™t look like they knew what they were doing but they knew exactly what they were doing.
They were really cool. They were very, very helpful. I liked the fact that they just didn'€™t hire some Joe Blow off the street, these guys they didn'€™t look like they knew what they were doing but they knew exactly what they were doing.... Collapse
Outstanding service. Thee two men were professional and did a great job. could not be happier and would call them back in a heart beat if i need additional moving. you guys are the best. many thanksÂ
Outstanding service.
Thee two men were professional and did a great job. could not be happier and would call them back in a heart beat if i need additional moving.
you guys are the best.
many thanks ... Collapse
Thee two men were professional and did a great job. could not be happier and would call them back in a heart beat if i need additional moving.
you guys are the best.
many thanks ... Collapse
We hired three people to load and unload. Derek, Ali, and Freeman were punctual, fast, efficient, and professional. They handled everything with care.
We hired three people to load and unload. Derek, Ali, and Freeman were punctual, fast, efficient, and professional. They handled everything with care.... Collapse
You may find a better price than Big Guy for Hire, but I can't imagine you'll find someone who can accommodate your specifications as well. And, for that reason, John Andrew's service is absolutely worth it. He was particularly good at adapting on a short notice, since I called just two weeks before the move and had to move quite a distance, even though my load was light. It worked better for me to manage the long drive over two days, and he was willing to do this. I was particularly relieved that his team was able to wear the "BIG GUY FOR HIRE" logo shirt in Detroit, a place with such crime problems that people routinely pose as movers and use the chance to plunder people's possessions while their apartment doors are hanging open. I was always able to keep track of my movers because of their branded shirts. That said, the two movers in Detroit (both part of John's team) were fine in terms of how they handled my stuff, but just a little disappointing in a few other minor considerations. For example, they didn't bring their own shipping tape to do extra spec work, so they just took and fully depleted me of my own shipping tape. (Fortunately, I had already taped up all my boxes.) In addition, these Detroit guys asked me for water bottles. Lucky for them, I had a jug of water that I just gave them (no cups), but really is it that hard to bring your own if you need it? After all, I'm moving everything I own, so tending to my movers' refreshment wasn't exactly the first thing on my mind. When I told them I'd be leaving their tips with John, they also asked the dollar amount of the tip,... Read more
You may find a better price than Big Guy for Hire, but I can't imagine you'll find someone who can accommodate your specifications as well. And, for that reason, John Andrew's service is absolutely worth it. He was particularly good at adapting on a short notice, since I called just two weeks before the move and had to move quite a distance, even though my load was light. It worked better for me to manage the long drive over two days, and he was willing to do this. I was particularly relieved that his team was able to wear the "BIG GUY FOR HIRE" logo shirt in Detroit, a place with such crime problems that people routinely pose as movers and use the chance to plunder people's possessions while their apartment doors are hanging open. I was always able to keep track of my movers because of their branded shirts.
That said, the two movers in Detroit (both part of John's team) were fine in terms of how they handled my stuff, but just a little disappointing in a few other minor considerations. For example, they didn't bring their own shipping tape to do extra spec work, so they just took and fully depleted me of my own shipping tape. (Fortunately, I had already taped up all my boxes.) In addition, these Detroit guys asked me for water bottles. Lucky for them, I had a jug of water that I just gave them (no cups), but really is it that hard to bring your own if you need it? After all, I'm moving everything I own, so tending to my movers' refreshment wasn't exactly the first thing on my mind. When I told them I'd be leaving their tips with John, they also asked the dollar amount of the tip, which seemed a little unprofessional to me. In Allentown, Big Guy for Hire used subcontractors, and they were no problem at all.
That said, John himself was fine to work with--responsive and well-attuned to particular needs. Big Guy for Hire is a great company to work with, particularly for unconventional, last-minute moving needs.
>RESONSE FROM BIG GUY: Thank you so very much for your business! We appreciate the work. We are glad you were satisfied with the job as done by us. I would like to point out that our guys on the Detroit side are actually our guys, an NOT subcontractors. Im very sorry they asked about a tip, something they know not to do. Im very surprised they did that actually. Thank you for giving our guys water, we work hard and cant be sure of the circumstances until we show up. I will tell them to ask me instead in the future. Again, thanks for your patronage and your feedback. We hope you are enjoying your new home!<... Collapse
That said, the two movers in Detroit (both part of John's team) were fine in terms of how they handled my stuff, but just a little disappointing in a few other minor considerations. For example, they didn't bring their own shipping tape to do extra spec work, so they just took and fully depleted me of my own shipping tape. (Fortunately, I had already taped up all my boxes.) In addition, these Detroit guys asked me for water bottles. Lucky for them, I had a jug of water that I just gave them (no cups), but really is it that hard to bring your own if you need it? After all, I'm moving everything I own, so tending to my movers' refreshment wasn't exactly the first thing on my mind. When I told them I'd be leaving their tips with John, they also asked the dollar amount of the tip, which seemed a little unprofessional to me. In Allentown, Big Guy for Hire used subcontractors, and they were no problem at all.
That said, John himself was fine to work with--responsive and well-attuned to particular needs. Big Guy for Hire is a great company to work with, particularly for unconventional, last-minute moving needs.
>RESONSE FROM BIG GUY: Thank you so very much for your business! We appreciate the work. We are glad you were satisfied with the job as done by us. I would like to point out that our guys on the Detroit side are actually our guys, an NOT subcontractors. Im very sorry they asked about a tip, something they know not to do. Im very surprised they did that actually. Thank you for giving our guys water, we work hard and cant be sure of the circumstances until we show up. I will tell them to ask me instead in the future. Again, thanks for your patronage and your feedback. We hope you are enjoying your new home!<... Collapse
Our second move with this company and they are the best. Derek and Ali worked fast and without complaint carrying very heavy items up 3 flights of twisting marble stairs in the rain. Great Men, Great Service!! If you are moving in Detroit, these are the guys to call.
Our second move with this company and they are the best. Derek and Ali worked fast and without complaint carrying very heavy items up 3 flights of twisting marble stairs in the rain. Great Men, Great Service!! If you are moving in Detroit, these are the guys to call.... Collapse
Arrived about 15 minutes late. Guys were very professional and completed our moved well. Would give them excellent however only received confirmation when service was ordered. Would have liked a follow up confirmation the day or evening before scheduled appointment. >RESPONSE FROM BIG GUY:Our customers sometimes contact us with confirmations. We have no problem answering confirmations. We have enough work to do without giving everybody multiple emails. We do what we say we will do, and have never done otherwise. You can be sure that we will do our very best to fulfill your appointment on time, but cannot always do so. We are a single crew company and therefore will be late some of the time. This isnt a perfect world so we ask that you be somewhat flexible. We are on our way, we promise.<
Arrived about 15 minutes late. Guys were very professional and completed our moved well. Would give them excellent however only received confirmation when service was ordered. Would have liked a follow up confirmation the day or evening before scheduled appointment.
>RESPONSE FROM BIG GUY:Our customers sometimes contact us with confirmations. We have no problem answering confirmations. We have enough work to do without giving everybody multiple emails. We do what we say we will do, and have never done otherwise. You can be sure that we will do our very best to fulfill your appointment on time, but cannot always do so. We are a single crew company and therefore will be late some of the time. This isnt a perfect world so we ask that you be somewhat flexible. We are on our way, we promise.<... Collapse
>RESPONSE FROM BIG GUY:Our customers sometimes contact us with confirmations. We have no problem answering confirmations. We have enough work to do without giving everybody multiple emails. We do what we say we will do, and have never done otherwise. You can be sure that we will do our very best to fulfill your appointment on time, but cannot always do so. We are a single crew company and therefore will be late some of the time. This isnt a perfect world so we ask that you be somewhat flexible. We are on our way, we promise.<... Collapse