Here we post reviews and feedback for our services that we have received directly and through other websites. We accept feedback via voicemail as well.
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692 entries.
Used them 3 times for moves and each time has been great. These guys are professional and know what they're doing. Very efficient, on time and is careful with your furniture. Derek has personally moved me 3 times and would recommend him. Hands down the best mover I've experienced and I've moved over 20 times over the years.
Used them 3 times for moves and each time has been great. These guys are professional and know what they're doing. Very efficient, on time and is careful with your furniture. Derek has personally moved me 3 times and would recommend him. Hands down the best mover I've experienced and I've moved over 20 times over the years.... Collapse
Fantastic work and really went the extra mile to help my fiancée and me move into our new home. Chris and Jack were consummate professionals and managed to get an impossibly large couch into our living room. They worked extremely hard and efficiently. I would recommend this company to anyone.
Fantastic work and really went the extra mile to help my fiancée and me move into our new home. Chris and Jack were consummate professionals and managed to get an impossibly large couch into our living room. They worked extremely hard and efficiently. I would recommend this company to anyone.... Collapse
I just moved back to Michigan from Tennessee and an already stressful move was made much better by using Big Guy for Hire! I needed unloading help for a second floor condo and Derek and Clayton were excellent! They arrived 10 minutes early and got the job done quickly and efficiently! Seriously, they were amazing!!! It was so nice to have at least this one part of the move go according to plan! My interactions with the owner, John were great as well. I would recommend Big Guy for Hire to anyone and if I ever move again, know who I'll be calling!
I just moved back to Michigan from Tennessee and an already stressful move was made much better by using Big Guy for Hire! I needed unloading help for a second floor condo and Derek and Clayton were excellent! They arrived 10 minutes early and got the job done quickly and efficiently!
Seriously, they were amazing!!! It was so nice to have at least this one part of the move go according to plan!
My interactions with the owner, John were great as well.
I would recommend Big Guy for Hire to anyone and if I ever move again, know who I'll be calling!... Collapse
Seriously, they were amazing!!! It was so nice to have at least this one part of the move go according to plan!
My interactions with the owner, John were great as well.
I would recommend Big Guy for Hire to anyone and if I ever move again, know who I'll be calling!... Collapse
Quick at getting back to me and professional every step of the way. Great price and friendly team of people!
Quick at getting back to me and professional every step of the way. Great price and friendly team of people!... Collapse
5 stars. These guys did a local move for me and were excellent. They were super fast, but took great care with all of my pieces. You will need to rent a truck with them, but that makes them really affordable. Would highly recommend!!
5 stars. These guys did a local move for me and were excellent. They were super fast, but took great care with all of my pieces. You will need to rent a truck with them, but that makes them really affordable. Would highly recommend!!... Collapse
John was the most responsive of all the moving companies I contacted. Delano and Freeman worked carefully and quickly! I could not believe what work they did in a couple hours, it would have taken me days! Thank you all for making the move successful! CGL
John was the most responsive of all the moving companies I contacted. Delano and Freeman worked carefully and quickly! I could not believe what work they did in a couple hours, it would have taken me days! Thank you all for making the move successful! CGL... Collapse
Guys were very helpful and professional. They handled our belongings as if they were their own. Very happy and impressed with the level of service they provided.
Guys were very helpful and professional. They handled our belongings as if they were their own. Very happy and impressed with the level of service they provided.... Collapse
Derek and his team just finished loading the truck for our long distance. Professional, hard working, and all around awesome experience. Prices are reasonable and they know how to pack a truck for a long distance move. Best money I've spent so far on this move. Call Big Guy, you will not regret it.
Derek and his team just finished loading the truck for our long distance. Professional, hard working, and all around awesome experience. Prices are reasonable and they know how to pack a truck for a long distance move. Best money I've spent so far on this move. Call Big Guy, you will not regret it.... Collapse
I wanted to share my moving experience. I was so relieved and happy with the service I received. The three men moving me were professional, detailed, organized and all had lovely personalities. This was by far my best move yet. I also have two more moves to complete and I am no longer in that uhhhh mood, because I know I will be taken care of. Thank you so much.
I wanted to share my moving experience. I was so relieved and happy with the service I received. The three men moving me were professional, detailed, organized and all had lovely personalities. This was by far my best move yet. I also have two more moves to complete and I am no longer in that uhhhh mood, because I know I will be taken care of. Thank you so much.... Collapse
I was excited to work with this company after seeing all the positive reviews but was overall disappointed with my experience. The movers were over 2.5 hours late (although they were communicative during the whole delay). I had told John in advance that in addition to a trailer of furniture, I had items in my sublet across the street from my new apartment that needed to be moved as well. While the movers were courteous, efficient, and careful when they finally arrived, they finished moving the contents of the trailer (which my parents and I unloaded from the trailer during the delay) and immediately were trying to leave after 20 minutes of being there because they said they had to get to another job. Why did they have to rush to another job after showing up nearly three hours late to mine? I told them that I needed help moving things in the other apartment and they loaded one dolly's worth of belongings before leaving. I had to move a couple more carloads of belongings myself. While John did only make me pay for an hour of labor instead of two, I still only got around 30-40 minutes of help before they left to go to another job. I am hoping that my case was an exception and not reflective of how the company normally operates. EDIT: John reached out after reading my review and was very professional and apologetic.
I was excited to work with this company after seeing all the positive reviews but was overall disappointed with my experience. The movers were over 2.5 hours late (although they were communicative during the whole delay). I had told John in advance that in addition to a trailer of furniture, I had items in my sublet across the street from my new apartment that needed to be moved as well. While the movers were courteous, efficient, and careful when they finally arrived, they finished moving the contents of the trailer (which my parents and I unloaded from the trailer during the delay) and immediately were trying to leave after 20 minutes of being there because they said they had to get to another job. Why did they have to rush to another job after showing up nearly three hours late to mine? I told them that I needed help moving things in the other apartment and they loaded one dolly's worth of belongings before leaving. I had to move a couple more carloads of belongings myself. While John did only make me pay for an hour of labor instead of two, I still only got around 30-40 minutes of help before they left to go to another job. I am hoping that my case was an exception and not reflective of how the company normally operates.
EDIT: John reached out after reading my review and was very professional and apologetic.... Collapse
EDIT: John reached out after reading my review and was very professional and apologetic.... Collapse
I can not provide a better review! I would give a 100 star if availble. I purchased a 5 piece bedroom set that was made out of REAL wood-$10,000 original price from the Salvation Army. I have an 2nd floor upper ranch style condo. The original movers refused to move the Amour and dresser to my 2nd floor.and placed the furniture in my foyer. NOT A GOOD THING! To make things more complicated, i was in Alaska while my furniture was delivered. My 84 year old mother was there and the original mover asked my mother to move some of the dresser drawers up and down the staircase. I called Big Guy for Hire from Alaska. John was BEYOND understanding and amzingly understanding. I arrive home the next day and the movers where prompt on time. Now....i can not praise these movers enough! The two guys moved my two pieces of extremly heavy furniture up my curiture staircase with ease. I was AMAZED!!! I tipped them $60- thats how amazed i was. I even called the owner to praise the movers i had. I will 110% call Big Guy For Hire again. I am beyond happy with the service! Thank you Big Guy for Hire for ALL your help!
I can not provide a better review! I would give a 100 star if availble. I purchased a 5 piece bedroom set that was made out of REAL wood-$10,000 original price from the Salvation Army. I have an 2nd floor upper ranch style condo. The original movers refused to move the Amour and dresser to my 2nd floor.and placed the furniture in my foyer. NOT A GOOD THING! To make things more complicated, i was in Alaska while my furniture was delivered. My 84 year old mother was there and the original mover asked my mother to move some of the dresser drawers up and down the staircase. I called Big Guy for Hire from Alaska. John was BEYOND understanding and amzingly understanding. I arrive home the next day and the movers where prompt on time. Now....i can not praise these movers enough! The two guys moved my two pieces of extremly heavy furniture up my curiture staircase with ease. I was AMAZED!!! I tipped them $60- thats how amazed i was. I even called the owner to praise the movers i had.
I will 110% call Big Guy For Hire again. I am beyond happy with the service! Thank you Big Guy for Hire for ALL your help!... Collapse
I will 110% call Big Guy For Hire again. I am beyond happy with the service! Thank you Big Guy for Hire for ALL your help!... Collapse
This was a WONDERFUL experience!!!! The young men ( Herbert and Freemen) that work for this company were AWESOME! JOHN was very professional.
This was a WONDERFUL experience!!!! The young men ( Herbert and Freemen) that work for this company were AWESOME! JOHN was very professional.... Collapse
Thanks, Big Guy for Hire! Had a great experience with Freeman and Paul when they helped us move into our apartment on 8/16. They were on-time, efficient, careful with our belongings, and a pleasure to talk to, to boot. We'll be certain to count on your movers in the future.
Thanks, Big Guy for Hire! Had a great experience with Freeman and Paul when they helped us move into our apartment on 8/16. They were on-time, efficient, careful with our belongings, and a pleasure to talk to, to boot. We'll be certain to count on your movers in the future.... Collapse
The big guys for hire were great! Derrek and Freeman were awesome. They managed to move my two bedroom townhome in 4 hours! They took precautions to ensure my stuff was not damaged. I rented a slightly smaller truck than I probably should have but Derek was able to fit everything in one truck load. Without his expertise it would have taken at least two truck loads. Also these guys are the most affordable in town. They were always moving. They didn't waste time. They were clean and courteous. If I move myself again in town I will is these guys again.
The big guys for hire were great! Derrek and Freeman were awesome. They managed to move my two bedroom townhome in 4 hours! They took precautions to ensure my stuff was not damaged. I rented a slightly smaller truck than I probably should have but Derek was able to fit everything in one truck load. Without his expertise it would have taken at least two truck loads. Also these guys are the most affordable in town. They were always moving. They didn't waste time. They were clean and courteous. If I move myself again in town I will is these guys again.... Collapse
I was very impressed by the courteous and professional manner in which my move was handled. I had a very challenging problem for Derrick and Trey to tackle: they had to move an oversized treadmill through a very small opening. They handled it with great panache.  I'm grateful for Big Guy For Hire for such a stress free move. Thank you, Latha
I was very impressed by the courteous and professional manner in which my move was handled. I had a very challenging problem for Derrick and Trey to tackle: they had to move an oversized treadmill through a very small opening. They handled it with great panache. Â I'm grateful for Big Guy For Hire for such a stress free move.Â
Thank you,
Latha... Collapse
Thank you,
Latha... Collapse
We were a little skeptical hiring "Two Big Guys" to help us move, but boy were we impressed with everything about this experience. Â Jon from Big Guy called within minutes of me putting my information into their website and we scheduled my move that day with a $75 deposit via PayPal. Â We only had about 20 large items to move so I scheduled two guys for a minimum of a couple of hours. Â Derrick and Freedom showed up the day of my big move and were absolutely amazing. Â Super professional and personable. Â They worked their butts off moving large heavy pieces of furniture through narrow, twisting staircases sometimes up three flights of stairs. Â They never complained, never slowed down, and never said they couldn't do what I was asking. Â All this with smiles on their faces and I didn't have one damaged piece of furniture or one dent/ding on any wall. Â By far the best experience I have ever had moving and this is my 12th move in my lifetime and hopefully my last. Â However, if I do move again I will definitely calling Big Guys for Hire and requesting Derrick and Freedom. Â
We were a little skeptical hiring "Two Big Guys" to help us move, but boy were we impressed with everything about this experience. Â Jon from Big Guy called within minutes of me putting my information into their website and we scheduled my move that day with a $75 deposit via PayPal. Â We only had about 20 large items to move so I scheduled two guys for a minimum of a couple of hours. Â Derrick and Freedom showed up the day of my big move and were absolutely amazing. Â Super professional and personable. Â They worked their butts off moving large heavy pieces of furniture through narrow, twisting staircases sometimes up three flights of stairs. Â They never complained, never slowed down, and never said they couldn't do what I was asking. Â All this with smiles on their faces and I didn't have one damaged piece of furniture or one dent/ding on any wall. Â By far the best experience I have ever had moving and this is my 12th move in my lifetime and hopefully my last. Â However, if I do move again I will definitely calling Big Guys for Hire and requesting Derrick and Freedom. Â ... Collapse
The communication before my move was quick and helpful. John gave me some tips on how to make my move as easy as possible which really helped out in the long run. My first contact from the team on the day of the move was a hour before their arrival. Herb (I am 99% sure that was his name) let me know they were going to be 45 minutes late. John warned me that might happen so we were prepared. I appreciated the honesty and the multiple phone calls I received letting me know their ETA. If you have ever moved, you know hiring movers is like flying, if you fly early in the day, there is a better chance of being on time, flying later in the day means you will probably be late. I understand and never faulted them once, in fact I cannot experience enough gratitude for their multiple phone calls as it allowed me to run one more errand before they arrived. At arrival, Herb asked for a walk-through of our new place to get a lay-of-the-land. While he was unloading, he consistently asked for directions on where our items should go. When they found a damaged item (from the load), he pointed it out right away. He wanted to make sure we knew of all the damage right away which I respect and appreciate. Look, I could write a novel more on how good they were but I will just end with this, they are good. I would DEFINITELY use their services again.
The communication before my move was quick and helpful. John gave me some tips on how to make my move as easy as possible which really helped out in the long run.
My first contact from the team on the day of the move was a hour before their arrival. Herb (I am 99% sure that was his name) let me know they were going to be 45 minutes late. John warned me that might happen so we were prepared. I appreciated the honesty and the multiple phone calls I received letting me know their ETA. If you have ever moved, you know hiring movers is like flying, if you fly early in the day, there is a better chance of being on time, flying later in the day means you will probably be late. I understand and never faulted them once, in fact I cannot experience enough gratitude for their multiple phone calls as it allowed me to run one more errand before they arrived.
At arrival, Herb asked for a walk-through of our new place to get a lay-of-the-land. While he was unloading, he consistently asked for directions on where our items should go. When they found a damaged item (from the load), he pointed it out right away. He wanted to make sure we knew of all the damage right away which I respect and appreciate.
Look, I could write a novel more on how good they were but I will just end with this, they are good. I would DEFINITELY use their services again.... Collapse
My first contact from the team on the day of the move was a hour before their arrival. Herb (I am 99% sure that was his name) let me know they were going to be 45 minutes late. John warned me that might happen so we were prepared. I appreciated the honesty and the multiple phone calls I received letting me know their ETA. If you have ever moved, you know hiring movers is like flying, if you fly early in the day, there is a better chance of being on time, flying later in the day means you will probably be late. I understand and never faulted them once, in fact I cannot experience enough gratitude for their multiple phone calls as it allowed me to run one more errand before they arrived.
At arrival, Herb asked for a walk-through of our new place to get a lay-of-the-land. While he was unloading, he consistently asked for directions on where our items should go. When they found a damaged item (from the load), he pointed it out right away. He wanted to make sure we knew of all the damage right away which I respect and appreciate.
Look, I could write a novel more on how good they were but I will just end with this, they are good. I would DEFINITELY use their services again.... Collapse
As a recent college graduate who has always taken on the labor of moving himself, I had only rather vague expectations in mind when I called Big Guy For Hire over a month ago to begin planning my move. Now, with the move newly completed, I'm happy to write that John and his crew more than met all of those expectations. The crew was timely, worked hard and fast but meticulously, and did an extremely impressive job packing--I wish I had the presence of mind to have taken a photo. Even better, they were witty and fun to be around, and had the technical expertise necessary to make up for my ignorance about how my furniture works (they happily disassembled for me whenever necessary). As for John, he couldn't have made the planning and billing run any more smoothly. He was totally transparent re costs (which were very reasonable), answered all of my questions, and was kind enough to accommodate my request to reschedule due to freight elevator availability issues. I'd readily recommend Big Guy For Hire to anyone else moving around in the downtown Detroit area.
As a recent college graduate who has always taken on the labor of moving himself, I had only rather vague expectations in mind when I called Big Guy For Hire over a month ago to begin planning my move. Now, with the move newly completed, I'm happy to write that John and his crew more than met all of those expectations. The crew was timely, worked hard and fast but meticulously, and did an extremely impressive job packing--I wish I had the presence of mind to have taken a photo. Even better, they were witty and fun to be around, and had the technical expertise necessary to make up for my ignorance about how my furniture works (they happily disassembled for me whenever necessary). As for John, he couldn't have made the planning and billing run any more smoothly. He was totally transparent re costs (which were very reasonable), answered all of my questions, and was kind enough to accommodate my request to reschedule due to freight elevator availability issues. I'd readily recommend Big Guy For Hire to anyone else moving around in the downtown Detroit area.... Collapse
I was moving out of an apartment in Ann Arbor, and these movers wasted no time in getting my truck packed with care! Very professional, friendly, and no mistakes like heavy on top of fragile, etc. The prices were extremely fair, and I would recommend anyone in the Detroit-Ann Arbor area to use their services.
I was moving out of an apartment in Ann Arbor, and these movers wasted no time in getting my truck packed with care! Very professional, friendly, and no mistakes like heavy on top of fragile, etc. The prices were extremely fair, and I would recommend anyone in the Detroit-Ann Arbor area to use their services.... Collapse
It's not very often that you pick a company out of the blue and have it work perfectly. But that is what happened today. I need mover to unload a bunch of antique furniture into my house. They were completely easy to work with, to schedule, and very reasonably priced. Derek and Stef showed up right on time and were wonderful to work with! They were nice, funny and professional. I couldn't have asked for anymore. I will most definitely hire them in the future.
It's not very often that you pick a company out of the blue and have it work perfectly. But that is what happened today. I need mover to unload a bunch of antique furniture into my house. They were completely easy to work with, to schedule, and very reasonably priced. Derek and Stef showed up right on time and were wonderful to work with! They were nice, funny and professional. I couldn't have asked for anymore. I will most definitely hire them in the future.... Collapse