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692 entries.
My husband and I moved from Iowa to Michigan and since this company had great reviews we were excited to have them help us move. We asked them to unload our moving truck into a storage unit and then help my mother-in-law unload her furniture. My husband had to work the day after we moved, so my mother-in-law and I were the ones who dealt with these people. They called my phone a few minutes before we were supposed to meet and they were parked at an automotive parts factory; they claimed this was the correct address and it was not a storage facility. After calling the facility to double check the address, I entered the address in my GPS and found the facility with no problem. The storage facility was huge with many signs; it's pretty hard to miss. On my way to the facility, I got a call from John saying they had found the facility and would be waiting for us. John accompanied me into the storage facility, where he tried to talk to the storage agent and choose a lock for me. I found this slightly condescending, since I am a capable adult. John and his helper helped me back the truck (a 26 footer) into a loading dock since I don't have any experience with trucks this big. There seemed to be lots of standing around and planning how to unload/arrange our things and the storage unit provided many of the carts and dollies the movers used. John made numerous comments about how the truck was packed: what shouldn't be packed in boxes, some items that had fallen out or shifted (we drove 500 miles) and larger items (like fishing poles and our kids' bikes) that he thought should have been packed in boxes. At one point he said "It's extremely annoying to have to pick up... Read more
My husband and I moved from Iowa to Michigan and since this company had great reviews we were excited to have them help us move. We asked them to unload our moving truck into a storage unit and then help my mother-in-law unload her furniture. My husband had to work the day after we moved, so my mother-in-law and I were the ones who dealt with these people. They called my phone a few minutes before we were supposed to meet and they were parked at an automotive parts factory; they claimed this was the correct address and it was not a storage facility. After calling the facility to double check the address, I entered the address in my GPS and found the facility with no problem. The storage facility was huge with many signs; it's pretty hard to miss. On my way to the facility, I got a call from John saying they had found the facility and would be waiting for us. John accompanied me into the storage facility, where he tried to talk to the storage agent and choose a lock for me. I found this slightly condescending, since I am a capable adult. John and his helper helped me back the truck (a 26 footer) into a loading dock since I don't have any experience with trucks this big. There seemed to be lots of standing around and planning how to unload/arrange our things and the storage unit provided many of the carts and dollies the movers used. John made numerous comments about how the truck was packed: what shouldn't be packed in boxes, some items that had fallen out or shifted (we drove 500 miles) and larger items (like fishing poles and our kids' bikes) that he thought should have been packed in boxes. At one point he said "It's extremely annoying to have to pick up little things and little boxes. Could I get you to go buy a few boxes and tape from the storage company?" Then he stated, "Never mind, just forget I said anything." My son and I helped to push handcarts of boxes back to our unit to speed up the movers' progress. I also witnessed John TOSSING our boxes to his helper from the truck until they saw me. John and his helper took an hour lunch break and arrived at my mother-in-law's apartment to help her unload her furniture. John became irritated when my mother-in-law instructed him where to put furniture and boxes; he thought they should go in a different place. He was irritated about waiting a few minutes while we put screws in her hutch to secure the top to the bottom and bolts in her recliner sofa to secure the backs to the seat. John seemed irritated and was extremely rude and disrespectful to both my mother-in-law and I and our possessions. This is the first experience we've had with hiring movers, and to tell the truth, I'd rather do everything myself if this is what one has to put up with. Yelp makes me fill in a whole star, but these guys really deserve about half a star.
>RESPONSE FROM BIG GUY: We did have the right address, Google maps put us in the wrong place, a simple mistake, nothing you should be angry about. It wasnt our fault. We were there on time and at least 15 minutes before you showed up. We made every attempt to be helpful and please you but you had an unbelievable attitude. I wasnt being condescending, I just wanted to help speed up the process because we waited for over an hour for you to have the rental unit ready. Your truck was one of the worst i have ever seen in my moving career. what I asked for, any mover would have asked for. You did see how we were able to fill 2 big boxes with the small stuff that was all over the floor of your truck didnt you? We could have filled 3! We regularly toss boxes full of clothes and shoes and pillows and linen between our men. This does not harm the contents and makes the job go faster! Every cart load needed to be taken the entire length of the facility to your locker. How could it have gone faster? We didnt give your mother attitude, there was no place left to put things in your apartment! You were a 'first timer' customer with unrealistic expectations and way too much extremely poorly packed stuff for the space you rented, and yet we made it all work under pressure! We were just trying to get through your job to another day where we would be appreciated. And we did: the next customer absolutely loved us.<... Collapse
>RESPONSE FROM BIG GUY: We did have the right address, Google maps put us in the wrong place, a simple mistake, nothing you should be angry about. It wasnt our fault. We were there on time and at least 15 minutes before you showed up. We made every attempt to be helpful and please you but you had an unbelievable attitude. I wasnt being condescending, I just wanted to help speed up the process because we waited for over an hour for you to have the rental unit ready. Your truck was one of the worst i have ever seen in my moving career. what I asked for, any mover would have asked for. You did see how we were able to fill 2 big boxes with the small stuff that was all over the floor of your truck didnt you? We could have filled 3! We regularly toss boxes full of clothes and shoes and pillows and linen between our men. This does not harm the contents and makes the job go faster! Every cart load needed to be taken the entire length of the facility to your locker. How could it have gone faster? We didnt give your mother attitude, there was no place left to put things in your apartment! You were a 'first timer' customer with unrealistic expectations and way too much extremely poorly packed stuff for the space you rented, and yet we made it all work under pressure! We were just trying to get through your job to another day where we would be appreciated. And we did: the next customer absolutely loved us.<... Collapse
John moved my two bedroom apartment and a storage unit to my newly purchased home. It was a 98 degree day and John and his helper did an outstanding job. I encouraged breaks and they would take just short breaks and really were very hard working even in the heat. My house was just painted and they moved me in with bumping up walls or scratching my new floor. The price was fair and I was so pleased I gave him a good bonus. I probably will hire again when I need to move anything.Truly would recommend.
John moved my two bedroom apartment and a storage unit to my newly purchased home. It was a 98 degree day and John and his helper did an outstanding job. I encouraged breaks and they would take just short breaks and really were very hard working even in the heat. My house was just painted and they moved me in with bumping up walls or scratching my new floor. The price was fair and I was so pleased I gave him a good bonus. I probably will hire again when I need to move anything.Truly would recommend.... Collapse
We hired them to move a very heavy desk from our living room to our basement. They were great - showed up on time, super friendly, and also really smart in the way that they moved the desk. They had to go around a tricky corner and down some steep narrow stairs - my husband said they did it a way that he hadn't thought of and that was really clever (and we're both engineers). Anyhow, super nice guys. And yeah, I'm sure the 5-star reviews are real... these are nice movers who did a great job.
We hired them to move a very heavy desk from our living room to our basement. They were great - showed up on time, super friendly, and also really smart in the way that they moved the desk. They had to go around a tricky corner and down some steep narrow stairs - my husband said they did it a way that he hadn't thought of and that was really clever (and we're both engineers). Anyhow, super nice guys. And yeah, I'm sure the 5-star reviews are real... these are nice movers who did a great job.... Collapse
John, Derrick and Shawn just literally left our house and I thought they were so awesome that I wanted to record my review right away. They are the most professional, most friendly, most easy-to-work-with movers I have *ever* had the pleasure to work with, and I'm someone who has moved a LOT all over the country and had many good experiences. Big Guy For Hire blows them all away. They were punctual and fast, seemed to have nearly super-human strength, handled everything with care, were extremely polite and kind (especially to our dog and baby) and just made moving easy - which is typically a stressful experience. Seriously, I'm hoping not to move again for a good long while, but after the professionalism we encountered from them, I'll never call anyone else.
John, Derrick and Shawn just literally left our house and I thought they were so awesome that I wanted to record my review right away. They are the most professional, most friendly, most easy-to-work-with movers I have *ever* had the pleasure to work with, and I'm someone who has moved a LOT all over the country and had many good experiences. Big Guy For Hire blows them all away. They were punctual and fast, seemed to have nearly super-human strength, handled everything with care, were extremely polite and kind (especially to our dog and baby) and just made moving easy - which is typically a stressful experience. Seriously, I'm hoping not to move again for a good long while, but after the professionalism we encountered from them, I'll never call anyone else.... Collapse
They loaded and unloaded all our furniture within two hours. They arrived on time, drove the truck and were very fast and careful.I will recommend them to my friends.
They loaded and unloaded all our furniture within two hours. They arrived on time, drove the truck and were very fast and careful.I will recommend them to my friends.... Collapse
We were northbound on I-75, driving a fully-loaded 26-foot U-Haul from Cincinnati to Pinckney, when we got a call from the guy who was supposed to help us unload the truck. His car had overheated and he and his friend had no way of getting to Pinckney to help us. It was Fathers Day, so finding other helpers was going to be tough. We managed to get everything off the truck and into the garage but there was no way we were going to be able to move the appliances and furniture into the house. We called John the next day and he and one of his guys were able to fit us in between jobs THAT SAME DAY!! Consummate professionals, they worked quickly and efficiently and before we knew it the washer and dryer were in the basement, the mattresses were upstairs, and our couch was in the living room. The next time we need something moved there is only one guy we will call: John Andrew and Big Guy For Hire.
We were northbound on I-75, driving a fully-loaded 26-foot U-Haul from Cincinnati to Pinckney, when we got a call from the guy who was supposed to help us unload the truck. His car had overheated and he and his friend had no way of getting to Pinckney to help us. It was Fathers Day, so finding other helpers was going to be tough. We managed to get everything off the truck and into the garage but there was no way we were going to be able to move the appliances and furniture into the house. We called John the next day and he and one of his guys were able to fit us in between jobs THAT SAME DAY!! Consummate professionals, they worked quickly and efficiently and before we knew it the washer and dryer were in the basement, the mattresses were upstairs, and our couch was in the living room. The next time we need something moved there is only one guy we will call: John Andrew and Big Guy For Hire.... Collapse
We recently moved from one house to another. After getting quotes from several companies, they were the best option. They were polite and sincere. They arrived on time and moved our furniture plus other things very carefully. Even if the furniture didn't fit, they found ways to go around. They didn't give up. They didn't waste any time and were very honest in calculating the total cost of the move. We were very pleased.
We recently moved from one house to another. After getting quotes from several companies, they were the best option. They were polite and sincere. They arrived on time and moved our furniture plus other things very carefully. Even if the furniture didn't fit, they found ways to go around. They didn't give up. They didn't waste any time and were very honest in calculating the total cost of the move. We were very pleased.... Collapse
I hired John to unpack our upack cubes when we moved to Dexter. I first called him from NC when I booked the date (4 weeks before the move) and confirmed 2 weeks prior. He showed up on time and did a great job despite some rain and also working around our other workers. I recommend he, his team, and their work and professionalism (and his suggestions for local living). Thanks!
I hired John to unpack our upack cubes when we moved to Dexter. I first called him from NC when I booked the date (4 weeks before the move) and confirmed 2 weeks prior. He showed up on time and did a great job despite some rain and also working around our other workers. I recommend he, his team, and their work and professionalism (and his suggestions for local living). Thanks!... Collapse
It went very well. They were very professional, very careful with my property, extremely polite and fast. They even volunteered to come back at no cost to move a TV (I cant lift anything due to being pregnant). I will definitely take them up on it as well as use them for larger moves.
It went very well. They were very professional, very careful with my property, extremely polite and fast. They even volunteered to come back at no cost to move a TV (I cant lift anything due to being pregnant). I will definitely take them up on it as well as use them for larger moves.... Collapse
I was recommended by a friend to Big Guy for Hire and took a chance. John and Jessie were wonderful! They were quick, courteous, and honest with what they could and could not do. They took time to make sure nothing was broken or got broken and even took time to answer questions for us. I highly recommend them and will definitely use them again.(posted by the owner of ed-recovery.com)
I was recommended by a friend to Big Guy for Hire and took a chance. John and Jessie were wonderful! They were quick, courteous, and honest with what they could and could not do. They took time to make sure nothing was broken or got broken and even took time to answer questions for us. I highly recommend them and will definitely use them again.(posted by the owner of ed-recovery.com)... Collapse
Im moving from one apartment to another in the same complex I live in and considering they have 5 stars from everyone I decided to give em a call. He was Very rude.... I asked to quote a price and his response was "I'm tired and had plenty other work to do and I'm not cheap.... try Craigslist" I wouldn't give it any stars but yelp makes me at least fill one. >RESPONSE FROM BIG GUY: Im sorry you felt that way. I am a little tired when answering calls sometimes. that goes with being a mover i guess. I didnt mean to seem rude, but I also didnt say it like you indicated above. As you can imagine, this is hard work, and you asked us to do one of the hardest types of jobs there is (from 3rd floor accross a big parking lot to 3rd floor in 100 degree heat--no truck. We would need to carry every item the whole way). We are in the thick of the busy season, and right now Im booked solid for 2 weeks. I cant or dont want to do every job that comes my way. I always try to steer people in the right direction when we cant meet their needs however, so I asked you to check out craigslist for someone who may need the work more than we do. There are plenty of movers out there. Did you find someone to do your job? I hope so, because thats a job no mover would want to be perfectly honest. But best of luck to you anyway!<
Im moving from one apartment to another in the same complex I live in and considering they have 5 stars from everyone I decided to give em a call. He was Very rude.... I asked to quote a price and his response was "I'm tired and had plenty other work to do and I'm not cheap.... try Craigslist" I wouldn't give it any stars but yelp makes me at least fill one.
>RESPONSE FROM BIG GUY: Im sorry you felt that way. I am a little tired when answering calls sometimes. that goes with being a mover i guess. I didnt mean to seem rude, but I also didnt say it like you indicated above. As you can imagine, this is hard work, and you asked us to do one of the hardest types of jobs there is (from 3rd floor accross a big parking lot to 3rd floor in 100 degree heat--no truck. We would need to carry every item the whole way). We are in the thick of the busy season, and right now Im booked solid for 2 weeks. I cant or dont want to do every job that comes my way. I always try to steer people in the right direction when we cant meet their needs however, so I asked you to check out craigslist for someone who may need the work more than we do. There are plenty of movers out there. Did you find someone to do your job? I hope so, because thats a job no mover would want to be perfectly honest. But best of luck to you anyway!<... Collapse
>RESPONSE FROM BIG GUY: Im sorry you felt that way. I am a little tired when answering calls sometimes. that goes with being a mover i guess. I didnt mean to seem rude, but I also didnt say it like you indicated above. As you can imagine, this is hard work, and you asked us to do one of the hardest types of jobs there is (from 3rd floor accross a big parking lot to 3rd floor in 100 degree heat--no truck. We would need to carry every item the whole way). We are in the thick of the busy season, and right now Im booked solid for 2 weeks. I cant or dont want to do every job that comes my way. I always try to steer people in the right direction when we cant meet their needs however, so I asked you to check out craigslist for someone who may need the work more than we do. There are plenty of movers out there. Did you find someone to do your job? I hope so, because thats a job no mover would want to be perfectly honest. But best of luck to you anyway!<... Collapse
My first experience hiring movers was with this company, and it was a great experience. John and his employee were very professional; they arrived at the uhaul place exactly on time and worked very fast and efficiently. The terrain at my new house was not mover-friendly, but it was no problem for them. They did everything exactly as I asked. Nothing was damaged in the move. I will definitely hire him for my next move.
My first experience hiring movers was with this company, and it was a great experience. John and his employee were very professional; they arrived at the uhaul place exactly on time and worked very fast and efficiently. The terrain at my new house was not mover-friendly, but it was no problem for them. They did everything exactly as I asked. Nothing was damaged in the move. I will definitely hire him for my next move.... Collapse
They were on time, worked consistently the whole day--even in the rain--without complaint. It was a very good experience and I highly recommend them.
They were on time, worked consistently the whole day--even in the rain--without complaint. It was a very good experience and I highly recommend them.... Collapse
I asked them a quote through their website 4 days before the scheduled moving and the moving schedule was booked easily. We lived in an one-bedroom apartment and were moving to a two-bedroom apartment on the moving day. We were supposed to meet them at 2pm but they were 5 minutes late. However, I haven't seen any other complains about the lateness for them except for my case. But, they did an excellent job and finished loading and unloading all stuffs within 2 hours, the minimum hours. That is, $55 was paid for hiring two movers for one hour but hourly payment was not allowed. And the travel fee was not included so I paid $25 more. In total, $135 was paid for all service. However, I loved their hard work and careful loading and unloading so I gave them $30 as a gratuity. I totally recommend these guys to all but please make sure when they start moving. Two hours seems to be short for two-bedroom apartment moving. Hope this helps.
I asked them a quote through their website 4 days before the scheduled moving and the moving schedule was booked easily. We lived in an one-bedroom apartment and were moving to a two-bedroom apartment on the moving day. We were supposed to meet them at 2pm but they were 5 minutes late. However, I haven't seen any other complains about the lateness for them except for my case. But, they did an excellent job and finished loading and unloading all stuffs within 2 hours, the minimum hours. That is, $55 was paid for hiring two movers for one hour but hourly payment was not allowed. And the travel fee was not included so I paid $25 more. In total, $135 was paid for all service. However, I loved their hard work and careful loading and unloading so I gave them $30 as a gratuity. I totally recommend these guys to all but please make sure when they start moving. Two hours seems to be short for two-bedroom apartment moving. Hope this helps.... Collapse
I recently moved at Canton with them. They are very kind, friendly, and really helpful. I was really satisfied their work. I want to recommend them to anyone needs moving. I absolutely dont think that the all 5-star reviews are written by the same person. I never left reviews any web-site, but Im doing that since they did great work.
I recently moved at Canton with them. They are very kind, friendly, and really helpful. I was really satisfied their work. I want to recommend them to anyone needs moving. I absolutely dont think that the all 5-star reviews are written by the same person. I never left reviews any web-site, but Im doing that since they did great work.... Collapse
My friend and I recently moved to Chicago, and were really nervous that all of our furniture and boxes wouldnt be able to fit into our 16 foot truck. However, John and his counterpart somehow made everything fit by being creative with the space we had, and not giving up on us (reminded me of Mary Poppins bag)! He definitely saved us from the headache of having to make multiple trips back. On top of that, John was super friendly, and gave us tips on what to check out in Chicago, since hes lived there before. Id highly recommend him for your move!
My friend and I recently moved to Chicago, and were really nervous that all of our furniture and boxes wouldnt be able to fit into our 16 foot truck. However, John and his counterpart somehow made everything fit by being creative with the space we had, and not giving up on us (reminded me of Mary Poppins bag)! He definitely saved us from the headache of having to make multiple trips back. On top of that, John was super friendly, and gave us tips on what to check out in Chicago, since hes lived there before. Id highly recommend him for your move!... Collapse
John arrived on time with another mover and they worked the whole time they were at our house. He is truly a big guy --and strong, too. We worked along with them, and it was clear that we could not have finished the move in time for our contractor's start date without their help. Also, my husband and I would have had difficulty moving some of the heavier, awkward items, but they did it with relative ease. They did not damage anything, either! We will hire them again when we move back into our finished lower level.
John arrived on time with another mover and they worked the whole time they were at our house. He is truly a big guy --and strong, too. We worked along with them, and it was clear that we could not have finished the move in time for our contractor's start date without their help. Also, my husband and I would have had difficulty moving some of the heavier, awkward items, but they did it with relative ease. They did not damage anything, either! We will hire them again when we move back into our finished lower level.... Collapse
Cannot say enough about BIG GUY, they were not only on time they were early! John was efficient and knew what he was doing! My husband is an x truck driver for furniture store and lumber yard and this guy knew how to unload, swiftly, efficeintly and without any damage. Price was excellence and would highly recommend.
Cannot say enough about BIG GUY, they were not only on time they were early! John was efficient and knew what he was doing! My husband is an x truck driver for furniture store and lumber yard and this guy knew how to unload, swiftly, efficeintly and without any damage. Price was excellence and would highly recommend.... Collapse
My wife and I couldnt believe how quickly John and his 1 assistant unloaded the storage units, both of which were completely packed full. They were able to finish the job in under two hours. Wed hired 2 Men and a Truck to load the units back in October and they took over 4 hours each with three men each time. John scheduled us in last minute, showed up on time, and did an outstanding job. He was quick, careful with our items, stacked everything very neatly and was very courteous and professional. It was a very refreshing experience to finally have a contracter who understands that doing a great job at a great price and not trying to screw the customer is the best way to get repeat and referral business. I will definitely hire him again if we need anything moved.
My wife and I couldnt believe how quickly John and his 1 assistant unloaded the storage units, both of which were completely packed full. They were able to finish the job in under two hours. Wed hired 2 Men and a Truck to load the units back in October and they took over 4 hours each with three men each time. John scheduled us in last minute, showed up on time, and did an outstanding job. He was quick, careful with our items, stacked everything very neatly and was very courteous and professional. It was a very refreshing experience to finally have a contracter who understands that doing a great job at a great price and not trying to screw the customer is the best way to get repeat and referral business. I will definitely hire him again if we need anything moved.... Collapse
They showed up on time, were very curtious and worked very efficiently and effectively. I was a amazed at how easily they were able to get things out and how well they organized the furniture was placed in the garage. I will be asking them to come back after the remodel to move everything back in. I highly recommend Big Guy for hire.
They showed up on time, were very curtious and worked very efficiently and effectively. I was a amazed at how easily they were able to get things out and how well they organized the furniture was placed in the garage. I will be asking them to come back after the remodel to move everything back in. I highly recommend Big Guy for hire.... Collapse