Here we post reviews and feedback for our services that we have received directly and through other websites. We accept feedback via voicemail as well.
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Two of the three movers were awesome and amazing (Derek and Derek)! They were efficient, helpful, focused and just all around terrific! They did an amazing job of placing my furniture in the van in a safe, protected manner.The third mover (I can't remember his name) - well, he clearly wanted to be somewhere else, doing something else. I felt sorry for the Dereks. I wouldn't have minded paying labor for 3 guys if the Derek's had split it but I'm sure this wasn't the case...And as amazing as the Dereks were, there are some things to consider if hiring this company.If you have your own van, they'd probably be a great deal, or if you can get the van ahead of time and have it waiting for them. I didn't have a van, and so I ended up paying for three guys to wait over an hour to pick up the U-Haul. From speaking with the owner (who I found a bit difficult to effectively communicate with), I thought I'd be spending significantly less than I did for this move. There were other highly rated outfits who would have moved me for less.But again, Derek and Derek were really amazing. They made the move easy and even fun! >RESPONSE FROM BIG GUY: We appreciate your business. I am glad you were happy that we made the move easy and fun. We apologize that you were not clear on pricing as we are honest with our customers ahead of time. Thank you for your A in quality. We really do take pride in that. We do try and please every customer and we hope to do business with you in the future.<
Two of the three movers were awesome and amazing (Derek and Derek)! They were efficient, helpful, focused and just all around terrific! They did an amazing job of placing my furniture in the van in a safe, protected manner.The third mover (I can't remember his name) - well, he clearly wanted to be somewhere else, doing something else. I felt sorry for the Dereks. I wouldn't have minded paying labor for 3 guys if the Derek's had split it but I'm sure this wasn't the case...And as amazing as the Dereks were, there are some things to consider if hiring this company.If you have your own van, they'd probably be a great deal, or if you can get the van ahead of time and have it waiting for them. I didn't have a van, and so I ended up paying for three guys to wait over an hour to pick up the U-Haul. From speaking with the owner (who I found a bit difficult to effectively communicate with), I thought I'd be spending significantly less than I did for this move. There were other highly rated outfits who would have moved me for less.But again, Derek and Derek were really amazing. They made the move easy and even fun!
>RESPONSE FROM BIG GUY: We appreciate your business. I am glad you were happy that we made the move easy and fun. We apologize that you were not clear on pricing as we are honest with our customers ahead of time. Thank you for your A in quality. We really do take pride in that. We do try and please every customer and we hope to do business with you in the future.<... Collapse
>RESPONSE FROM BIG GUY: We appreciate your business. I am glad you were happy that we made the move easy and fun. We apologize that you were not clear on pricing as we are honest with our customers ahead of time. Thank you for your A in quality. We really do take pride in that. We do try and please every customer and we hope to do business with you in the future.<... Collapse