Jennifer Badnarik
2012-05-19

They were perfect for the job we hired them for, but I am sure they could handle larger moves.
Big Guy for Hire Moving Services arrived with two big guys ready to move our furniture and other items for storage.  We had rented a truck, so all they needed to do was move our stuff.  They did so efficiently, carefully and were professional and polite.  They then followed us to the storage location and moved the stuff off of the truck into the unit.  All was accomplished in just 2.5 hours.  I recommended them to my sister who used them to move a piano out of her basement along with a few other heavy items she was taking to her cabin.  She was very pleased with their service, as well.  They were perfect for the job we hired them for, but I am sure they could handle larger moves.  What I liked best is that their business model is perfect to hire them to move just a few things or a lot and their hourly rate is very reasonable for a two-man team.

Holly McCormick
2012-05-13

Their price was worth it. They were excellent. They were very nice.
They moved an old refrigerator and air conditioning unit from my second floor.  Their price was worth it. They were excellent. They were very nice. They did what they were supposed to do. They had to remove two doors to get the job done. I would recommend them. I would absolutely use them again.

Abdul Kader Tabbara
2012-05-10

They were on time, extremely professional and helpful.
Pretty good. They were on time, extremely professional and helpful. I actually rented a truck that was smaller than what I needed, so they went with me to switch the truck out. On the way there and back, they gave me tons of advice on driving the 26" truck with my jeep attached. Got everything done in a reasonable amount of time. I knocked off a star because it turns out they didn't secure the moving blankets to my furniture, so when I got to Boston, a lot of the expensive stuff was damaged. Would probably use them again.

>>>RESPONSE FROM BIG GUY: We thank you for the positive review.  We can only use what is supplied to us, and in this case you didnt have any wrap that would have kept the blankets from falling off... we do it this way almost every time and we dont get complaints. We will start requiring plastic wrap so there is no chance of a misunderstanding in the future.<<<

Brian Wyatt
2012-05-07

Overall, my experience was very positive
I used John and two of his crew to help load a moving truck. They were not only efficient and knowledgeable, but also very nice guys. They had my truck loaded in much less time than I expected and were thoughtful in packing to avoid items being jostled enroute. Everything was still secured after my 12 hour drive to New York. Overall, my experience was very positive and I would highly recommend them for anyone needing help moving.

Ambra Alleman
2012-05-07

Hats off to you boys.
I have waited a while so any minor annoyances have disappeared from my brain. I also waited to see if I found any holes in walls that are discovered over time (none).

While I have never had a perfect moving experience, this is probably as close as I will ever come. Hats off to you boys.

Sara McLaughlin
2012-05-02

I cannot say enough positive about this company and its owner, John.
He saved my hide this past Monday. I had arranged for two movers from Big Guy for hire to assist me for two hours. The movers followed through as promised and were available to help me move as scheduled. Unfortunately, the company where I rented a van did not have a van available as promised. While I waited for a van, the time of my move came and went. John had another move scheduled and, understandably, could not wait around for the van company to locate a van. Although he could very easily (and justifiably) declined to help, he agreed to come back at the end of the day and help me move. I HAD to be out of my apartment on the day that I had scheduled the move. Without moving help, I was in a fine mess. Despite the fact that it was raining, getting dark, and he had just completed a move that involved going up and down five flights of stairs, John came back and helped me move. And, he did so graciously and without irritation. Truly a lifesaver!!

John Wright
2012-04-30

John was very responsive, prompt, professional, courtesy and grateful.
We hired John at Big Guy for Hire to help us move larger appliances and heavier furniture that we were unable to get into our home.  John was very responsive, prompt, professional, courtesy and grateful.

Matthew VanBeek
2012-04-17

I was extremely impressed with their efficiency. Following the move, we had zero items broken or damaged.
I hired them to have two guys help my wife and I move from a 2 bedroom apartment into our new home. We rented the truck and they showed up to load and unload all of our boxes and furniture.  I was extremely impressed with their efficiency. They showed up right on time, and I wasn't home yet with the truck so they began by stacking all the boxes so they could use the dolly and take them all to the truck when I got there. They worked very quickly and were carful to pack the truck so that nothing was damaged. Following the move, we had zero items broken or damaged. They were able to complete the move in 4 hours total, which included two trips back and forth to the home because I didn't have a large enough truck for our stuff. I would definitely recommend for moves if you are willing to rent the truck yourself but don't want to do the heavy lifting.

Jeremy Lapham
2012-03-28

They were courteous, respectful, and fun to work with.
We had to move many items out of my mother-in-law's home on a last minuted basis. Including a refrigerator and a washer and dryer. Since moving was short notice many of the items were not packed well or packable (e.g. drum set, guitars, etc). John was available on short notice and he and his partner called to see if it was o.k. to arrive early on the day of the move which made me happy. We switched out refrigerators and washer and dryers at house A and B without any problems; they even assisted in disassembly.  For the haphazard items they moved them from the basement to a portable storage container. Overall everything went smoothly.  Overall the move was successful. I really only needed them for moving larger items, but ended up having them stick around longer to assist with some of the smaller items. They were courteous, respectful, and fun to work with. I would recommend them to anyone who is looking for assistance with moving

Shirley Rencher
2012-03-26

satisfied customer
I have not moved in a long time, but these guys were great!!! Derrick and Luis were wonderful. They were on time, professional, polite and very helpful. I felt like old friends were moving me. I would highly reccomend this company. I have been in Customer Service for more than 20years. I give them 5 stars.

Shailesh Lopes
2012-03-18

Awesome and Quick
We had hired them to move from Farmington Hills to Troy. These guys are not just big, they are quick too loading and unloading without taking a break. They arranged the furniture for us as we wanted not leaving made sure they collected all packaging stuff to throw in the bin. Thanks big guys!!!

Kathleen Malone
2012-02-27

They arrived right on time, were fast, efficient and friendly.
I was very happy with John and Derek at Big Guy for Hire!

They arrived right on time, were fast, efficient and friendly. The friendly part can be very important when you are stressed out about moving your stuff!

Also, it was difficult to get big items around corners and through doorways but they found a way. Sometimes very cleverly! Another big worry about moving that I didn't have to worry about.

I'm going to use this company for all of my moving.

Paul Skalny
2012-02-21

BIG GUY for Hire was called to move office furniture, some of which were very heavy pieces.
A call to John at BIG GUY for Hire resulted in exceptional experience for me.   John listened to my requirements and pointed in the right direction on their website to book a date and time.  John and his assistant, Derrick, were right on time and in a matter of an hour were able to move furniture from multiple locations.  John and Derrick were a pleasure to deal with and they were instrumental in the determining the proper placement of the furniture.  I would highly recommend BIG GUY for Hire to anyone in need on moving services, particularly if you are moving into a new office.

Lynn Neideck
2012-02-18

I would definitely hire this company again.
John and Derek met me at the truck rental place at the agreed upon start time. John took care of driving the truck. After a quick review of my items, they got to work loading up the truck. Both John and Derek did a good job of working quickly, efficiently and carefully when loading my things.

They unloaded all of my things at the new house and put items where I requested. Again, they worked quickly and efficiently.

They also took my king size bed apart and then put back together at the new house. This team worked quickly and carefully and there was no damage to any of my things.

The whole move was done in about 3 1/2 hours.

The price was fair and they were pleasant to work with. John was GREAT with my dogs !!!!!!

I would definitely hire this company again.

Corey Dauber
2012-02-17

Thanks for you help!
This is the second time i have hire John and Big Guy For Hire and once again the most professional people ive meet. They helped us move a 1000lb safe and thanks to their knowledge for moving and safety of the unit and everyone around it went with ease. I would recommend them to anybody needing some work done. Thanks Guys!

(posted bt the CFO of avomeen.com )

Harvey Amoe
2012-02-12

recommendation
My wife and I are in the process of selling our home in Ann Arbor and still have not found another home we are interestred in. Big Guy moved part of furnishings to storage as we were staging our home for selling. John and Dereck were fantastic and as others have said, I can not believe how fast they were. They did a terrific job and when our plans get finalized, I am sure we will use them again. Thanks for a job well done.

Dob Matulionis
2012-02-08

Very Happy With Service
John and Derek did a great job...they finished a lot quicker than I thought they would! They were friendly and trustworthy, and I would definitely use them again.

William Martens
2012-02-03

Prompt, competent, courteous and reasonable. My work was done perfectly.
Heavy furniture needed moving throughout house.  John was responsive from the time of first contact.  Prompt, competent, courteous and reasonable.  My work was done perfectly.

Charles Klein
2012-01-26

I can only say good things about the job that John (and Derek) did for us.
We had John and his helper, Derek, work with us for about 9 hours moving us from 2 locaions. The second location had some challenges that were not expected. In order to get furniture out, we had to remove and reset some doors in the house.. They handled these surprises without a problem. I can only say good things about the job that John did for us.  Arrived at the Uhaul place 15 minutes early to get the truck. We had the misfortune of having to move in the snow, but they were able to work through that without problem. At the end of the job, they returned the truckto uhaul.

Corey Dauber
2012-01-24

Great Service!
We had a bunch of highly sensitive and extremely heavy instruments to be moved for our business. These guys worked quickly, efficiently, and safely. We would definitely use their services again, and others should too.

Jacquelyn Pajas
2012-01-17

I would absolutely use them again.
I used Big Guy For Hire Moving & Labor Services to move furniture in my house. It included moving a treadmill upstairs.  It was perfect. They came to my house right on time. They disassembled a 90-gallon aquarium and moved the parts downstairs and put it all back together. They took apart a treadmill and took it upstairs and put it back together. They did it all inside of an hour. I would absolutely use them again.

Jessica Powrie
2011-12-24

I found them both to be very polite, and felt at ease with them in my new home.
Unfortunately, I this is the 4th time I've moved in 5 years.  Fortunately, this time I heard about Big Guy for Hire before making my move.  The Uhaul that took my brother and I over 4 hours to load (from a garden level), John and his  team member were able to unload to the new 3rd floor aparment in under 2 hours!  Very impressive!  This included a solid wood desk from the 50's that made it up unscathed.  I found them both to be very polite, and felt at ease with them in my new home.  I would definitely use Big Guy again for my next move.

Vincent Schmidt
2011-12-18

John has established a reputation on Angie's List, so he's the guy for me.
They came to my house and moved an entertainment center upstairs, a table downstairs, and three dressers from one room to another on the same floor.

Things went very well.  I didn't want to hurt myself and my friends via "do-it-yourself," so I called Big Guy John.  He hired his friend(?) and came to my house WITHIN 24HRS and moved my heavy furniture around the house without damaging my furniture, walls or floor.  The price of $100 was okay for me and okay for them.  They showed up on time and were very nice and did not in any way seem threatening to my family or property.  I'm sure there are a lot of unemployed, strong guys in our city who would rearrange five pieces of furniture for $80-$100, but it is difficult to figure out which ones you can trust not to bring problems or flake-out.  

John has established a reputation on Angie's List, so he's the guy for me.  He claims to be insured, so that is a bonus, if true.  I don't need to deal with a disability lawsuit over 30 minutes of assistance around my house.  Because John has to commit to paying his assistant when coming out on a job, John requests that a customer deposit be made in advance.  This is not how I prefer to do this kind of contracting, but it is pretty risk free, if not hassle free, because John would not ruin his extensively built reputation just to scam one or two people out of a $75 deposit.

I kind of had a preconceived notion that they would have some kind of equipment like dollies or canvas strap harnesses, etc., to help them move furniture.  But, they are just big guys who know how to orient, tilt and rotate furniture well.  They communicate effectively with one another.  They don't seem to have carpet protectors or booties, but as I said, you would really have to be foolishly cheap to try to do better than than these guys for your house.

Sandra Sanchez
2011-12-13

If you need someone to move things, then you should look no further and give Big Guy for Hire a call.
John and his partner were on time and very patient while moving everything. They did it in the time they said it would be done. We are going to hire them to move things out of the house, for the floors to be refinished, then move things back in the house. If you need someone to move things, then you should look no further and give Big Guy for Hire a call.

Martha Richards
2011-12-07

For sure when I need to move again in 2 years, I'll be making the call.
I've moved LOTS. I've moved around the country, and also had movers to move things from one floor to another just to have hardwoods refinished. For the most part, I've been pretty happy with all the movers that I have had, and that includes Big Guy (John et al). This time, I moved my stuff from Austin to my dad's in Michigan because I am moving overseas for 2 years. When I called, I let John know that I was kinda out in the boonies (Clinton, MI). He had no problem making the hike, and was more than friendly about it. Because he was so nice, I just find it hard to believe any of the other remarks about him being condescending. I didn't even get a HINT of that. I'll make no off-the-wall comments about that... I know, that's not like me, but I don't want to get too crazy. :)

They showed up a little late... but I wasn't in a hurry, so it worked out fine. I showed them the truck, let them know where to put the stuff, and then just let them do their thing while I sat around on my butt (that's the best way to move). They finished in a reasonable manor: not too slow, not too fast. I don't know about you, but I don't need those guys going TOO fast, that can lead to breaking or damaging things. So doing it in a methodical and calculated manor seems the better route (which is exactly what they did). The last two moves I did in Austin seemed to have guys that wanted to run like crazy, and that led to a couple broken/scratched items. So I felt really happy with the level of speed, professionalism, and accommodation that I experienced w/ Big Guy. For sure when I need to move again in 2 years, I'll be making the call. Hopefully he'll still be nice enough to come out so far away! I'm still impressed that he was nice enough to make the trek - it's hard to get my friends to do that sometimes, so getting someone that doesn't even know me yet to come out here was awesome. Thanks a ton John!

For sure I'd suggest using Big Guy. Very good stuff.

Carol McDavid
2011-12-06

Both gentleman were professional, and careful with the furniture.
John was very responsive to my inquiry and everything happened exactly as he described.  Both gentleman were professional, and careful with the furniture.  Highly recommend and will personally use again.

Andrea Sterling
2011-12-04

From the first phone call I got good vibes and definitely feel like I hired the right people.
Provided loading and unloading of a U-haul for my move from Ann Arbor to Perrysburg OH.  We packed the boxes, rented and drove the truck, and will be unpacking boxes.  Big Guy provided the muscle.

Well, John certainly lives up to his nickname, Big John.  I also knew almost instantly that he's a great guy because my guinea pig told me this.  No, she doesn't actually talk to me, but they are great judges of character and body language.  She's typically quite leery of new people but will warm to you and come over for some head scratches once you've visited 2 or 3 times.  Well, basically the first thing John did in my home was reach into the cage to coax her over to say hi.  Miraculously, she (cautiously) came right to him and even let him give her a quick head scratch.  So, I knew right then that he's good people, and he certainly proved this throughout the move.

They did show up about 15 minutes late, but I wasn't ready for them on time anyway, and my subdivision is confusing to navigate through when you don't know it.  They got to work right away (after saying hi to the pigs) and got the truck packed really quickly.  They handled everything very carefully and I could tell that they were planning how to load things into the truck along the way.  They were friendly and kind and definitely knew what they were doing.  I handed out water and brownies (baked goods are one of the best ways to get great service from just about anyone FYI) and then we set off for the new place.

Unloading the were just as speedy.  I was moving into a 2nd floor apartment so they had to cart everything up the stairs but they had no problems.  They placed furniture where we wanted it and piled up boxes out of the way as we requested.  It was well after noon at this point so we ordered pizza, which arrived shortly before they finished up.  After they got the last of the stuff unloaded and moved the truck for us, we sat down to eat and chatted a bit.  Both John and Derrick are great guys. Once I was sure they were well fed they headed out.  

Oh, and when he gave the the total (minus the $75 deposit) I was pleasantly surprised with how low it was.  Someone would have had to pay me quite a bit more to do what these guys did!

From the first phone call I got good vibes and definitely feel like I hired the right people.  We will be using them again next weekend to move my boyfriend into our new place and both of us are really glad to know that John and Derrick will be on the job again.  Definitely eases some of the stress for his move.  

One thing I will say is that John is a working guy running a business.  If you expect to be coddled by a receptionist with a sugar-sweet voice telling you everything you want to hear, then you may be disappointed with your discussions with John.  If however, you appreciate someone who works hard, knows his stuff, and takes the time to run all aspects of his business (including answering the phone calls) then Big Guy for Hire is your man.

To make things go as smoothy as possible:
- Have things packed and ready to go (no brainer right?)
- Little boxes go into bigger boxes.  They stacked up boxes about 5-6 feet tall onto an appliance dolly which made it go very quickly.  We used a lot of paper boxes which were great, but anything much smaller than that is too small.
- Make sure you have moving blankets and lots of them.  Too many is better than too few.
- Baked goods
- You tip all your other service people, don't forget about your movers.  :)

Definitely 5 stars overall.  I would have given an A+ if I could!

Ilona Harris
2011-12-02

Excellent movers
Excellent movers! They were professional, kind, respectful, and strong. I am recommending them to everyone in my town.// When you ask them to move something, they do it with no questions asked. They even moved an old queen-sleeper sofa twice by the street because an old neighbor lady would have complained about where it was located for the garbage men. Treat them with respect and you will receive respect and generosity back. Happy Holidays.

Ann Coulouris
2011-12-02

I called John, he got his crew together and were at my door 2 hours later.
John and his crew were absolutely amazing! I needed movers at the last minute. I called John, he got his crew together and were at my door 2 hours later. The two of them were friendly and helpful extremely quick at loading and unloading the truck. They packed things nearly and carefully and their rate was the best around. I will definitely be using them again and will highly recommend them to all my friends and family. Thanks, guys!

Jeanne Naysmith
2011-12-01

I would use this company again in the future.
Moved furniture from room to room.  I would use this company/individual again in the future.

Stephen Kretschmer
2011-11-24

After the floors were done and finished, we hired him again to move everything back.
We hired Big Guy For Hire Moving Services to move all of our furniture out of the first floor so that we could tear out our carpeting and install hard wood flooring.  There were some LARGE HEAVY pieces that needed moving in addition to the usual upholstered pieces, tables and chairs.  After the floors were done and finished, we hired him again to move everything back.  John and his helper arrived on time and got to work right away.  Since we had freshly finished floors and new paint everywhere, they were super cautious about damaging anything.  The process went smoothly and the floors and walls didn't get even the smallest scratch or ding.  That should be expected but as I said previously there were a couple of really big heavy pieces that had to be brought up from the lower level and taken to a second floor location.  They really had to work hard to get them up there.

John is a good man and was courteous and patient during both visits.

We've got some more carpet to take out and replace with hardwood and will not hesitate to call John again.

MaryKatherine Scheible
2011-11-21

A great service for those tasks that can't be done alone.
A small job -- moving appliances around during my kitchen renovation. An older refrigerator needed to be moved to the garage and a Viking range moved from the garage into the kitchen.  I'm in the middle of a kitchen renovation and needed help taking an older refrigerator out to the garage and bringing a heavy, stainless steel range into the kitchen from the garage. The kind of assistance that is difficult to get friends to help...who has the time and doesn't have a bad back, etc. I called John on Sunday and they showed up Monday morning, on time, were professional, friendly, helpful. Over and done with in less than an hour. They had an appliance dolly and knew what they were doing -- no scratches or bumps. A great service for those tasks that can't be done alone. Before they left, John asked if there was anything else they could help with. I recommend their services and will definitely keep him in the contact list for services in the future.

Val Washington
2011-11-20

They were wonderful and we will be setting up another appointment.
We needed to have some furniture moved to different rooms in the house and some exercise equipment relocated to the basement to accomodate Thanksgiving guests.  John was able to fit us in on the Sunday before Thanksgiving.  They  showed up when they said they would and moved everything around quikcly and carefully.  He even offered us a good deal to move things back after Thanksgiving.  They were wonderful and we will be setting up another appointment.

Mark Rei
2011-11-11

Excellent service!
Several household items were moved.  They showed up on time, were professional, moved the items quickly and were a pleasure to deal with.  Excellent service!

Christine Cowan
2011-11-04

The move was well worth the price. The company was very professional and courteous.
I have a small arts and crafts business and had to move all of my supplies and small equipment to a forth floor studio location inside of an industrial building.  The moving company moved items from a rented storage facility, my garage, my living room and also my basement. I had rent the truck for the move.

The whole move went very well!  It is something I had been trying to have done for a very long time.  I had difficulty finding someone to move me, and did not like even the thought of moving so much stuff [I had a lot of small boxes/bags, etc.].  The job went well.  It took Mr. Anderson and his assistant a total of eight hours to move everything that I wanted moved on that day, and the move was well worth the price.  The company was very professional and courteous.  I will be calling Big Guy to more some additional items, and I would recommend them to anyone,

Nina Cambron
2011-10-30

Fabulous Experience
John and his assistant Derrick did a great job moving my extremely heavy kiln from the garage to my basement. We are talking a 4 foot x 6 foot bulky kiln! They were on time, professional, careful just plain nice guys. Great price for a great job!

(posted by the owner of ninacambron.com)

Christa Linderer
2011-10-23

I couldn't be more happy with the selection of this company.
The whole move of the heavy stuff and all of the boxes was done in 3.5 hours. The owner, John, and Derek were doing an excellent job. We were extremely happy with the care they exercised with our furniture. Yet they were fast and saved us a lot of hard work doing it ourselves. I couldn't be more happy with the selection of this company. Thanks, John. You have the Fahrrecht!

Warren Brown
2011-09-29

I'm honestly struggling for some "constructive criticism" but I honestly don't have any. They were great!
John and his assistant, Sean, helped me move into my new house. It was a local move. They unloaded a 10 X 30 storage (it was packed to the gills) into two 26' UHaul trucks, drove about 10 miles to my house, and unloaded the stuff into our house. It was a standard move.

In a nutshell, John and his assistant, Sean, were careful, friendly and efficient. They were also flexible with me moving my date (about three times!) and even showed up a bit early for the job. I have used UHaul's 'eMovers' service (UHaul's version of hired labor) and Big Guy For Hire was less expensive and overall a much better experience.

John and Sean worked from 10am until a little after 4pm without even a break for lunch! They worked hard and packed the truck very well.

I'm honestly struggling for some 'constructive criticism' but I honestly don't have any. They were great!

Azadeh Farokhi
2011-09-09

These guys are AWESOME!!!
I recently hired them to move our stuff from our home, with half the stuff needing to be moved into a storage unit and half into our apartment. These guys were absolutely great! They were on time, friendly, and very professional. They knew exactly how to pack our moving truck, and to how pack the storage unit so that everything fit perfectly. I would highly recommend them and will definitely be hiring them again when I move from my apartment and storage unit. Thanks again for all your hard work.

Mark Utter
2011-09-04

I'd hire them again in a hearbeat.
First, I was flying on faith in my fellow Yelpers when I had to put down a $75 deposit for scheduling a moving appointment.  I was kind of thinking, shouldn't *I* be collecting a deposit to make sure the movers show up when they say they will?  Alas, no worries, Big Guy for Hire was on-time and ready to work.

You could tell they were always thinking a step or three ahead when it came to what order to put the pieces in the truck.  It was like a big puzzle and they only won when all the pieces went together without damaging each other; and they did it.

I made 2 errors in my move that Big Guy for Hire was able to save me from.  First, I didn't have enough moving blankets.  They were able to use old bath towels and such that I had, and nothing got damaged.  (Note: I have since learned you can rent cheapo moving blankets at U-Haul for $5 for a half dozen.  $20 would have gone a long way on moving day.)  My second error was that I had a huge, heavy elliptical which I thought would move in one piece but it turned out to be too big to fit.  I had already moved the hex wrench needed to partially disassemble it.  Fortunately, John had a small set of tools in his car that included the right tool.  Saved a trip to the hardware.

Big Guy for Hire fills a great niche - reasonably priced heavy lifters for people who need stuff moved but have their own truck/transportation.  5 stars.

Joyce Kreger
2011-08-31

Great Job Guys
John and Shawn did a fantastic job with my rather complicated move. They were hard-working and very professional and didnt waste a minute. All of my furniture arrived in perfect condition,

Robert Mumma
2011-08-31

This is the second time I have utilized Big Guy and I was completely satisfied on both occasions.
John and his helper moved all the furniture from my living room and dining room to my garage so that my floors could be refinished.  Two days later they moved it all back.  Some of the furniture was very heavy and bulky.  John recommended felt pads for the bottom of many of the furniture pieces which I purchased and they helped me install as the furniture was repositioned back into the rooms.  I was concerned about the repositioning because the floors were now newly finished and I didn't want them marred.  They were very careful and the floors were not harmed in any way.  This is the second time I have utilized Big Guy and I was completely satisfied on both occasions.  They work very efficiently, do a superb job and are very reasonably priced.  I would recommend Big Guy for any and all moving needs.

Mary Patterson
2011-08-25

Had furniture moved back from living room to various rooms after floors were sanded.
From the initial booking to having John and his partner to show up went very smoothly.  They were even very accomodating  to even move my appointment up so I make my class.

Kimberly J.
2011-07-29

an unsatisfied customer writes on Yelp:
My husband and I moved from Iowa to Michigan and since this company had great reviews we were excited to have them help us move.  We asked them to unload our moving truck into a storage unit and then help my mother-in-law unload her furniture.  My husband had to work the day after we moved, so my mother-in-law and I were the ones who dealt with these people.  They called my phone a few minutes before we were supposed to meet and they were parked at an automotive parts factory; they claimed this was the correct address and it was not a storage facility.  After calling the facility to double check the address, I entered the address in my GPS and found the facility with no problem.  The storage facility was huge with many signs; it's pretty hard to miss.  On my way to the facility, I got a call from John saying they had found the facility and would be waiting for us.  John accompanied me into the storage facility, where he tried to talk to the storage agent and choose a lock for me.  I found this slightly condescending, since I am a capable adult.  John and his helper helped me back the truck (a 26 footer) into a loading dock since I don't have any experience with trucks this big.  There seemed to be lots of standing around and planning how to unload/arrange our things and the storage unit provided many of the carts and dollies the movers used.  John made numerous comments about how the truck was packed: what shouldn't be packed in boxes, some items that had fallen out or shifted (we drove 500 miles) and larger items (like fishing poles and our kids' bikes) that he thought should have been packed in boxes.  At one point he said "It's extremely annoying to have to pick up little things and little boxes.  Could I get you to go buy a few boxes and tape from the storage company?"  Then he stated, "Never mind, just forget I said anything."  My son and I helped to push handcarts of boxes back to our unit to speed up the movers' progress.  I also witnessed John TOSSING our boxes to his helper from the truck until they saw me.  John and his helper took an hour lunch break and arrived at my mother-in-law's apartment to help her unload her furniture.  John became irritated when my mother-in-law instructed him where to put furniture and boxes; he thought they should go in a different place.  He was irritated about waiting a few minutes while we put screws in her hutch to secure the top to the bottom and bolts in her recliner sofa to secure the backs to the seat.  John seemed irritated and was extremely rude and disrespectful to both my mother-in-law and I and our possessions.  This is the first experience we've had with hiring movers, and to tell the truth, I'd rather do everything myself if this is what one has to put up with.  Yelp makes me fill in a whole star, but these guys really deserve about half a star.

>>>RESPONSE FROM BIG GUY:  We did have the right address, Google maps put us in the wrong place, a simple mistake, nothing you should be angry about.  It wasnt our fault.  We were there on time and at least 15 minutes before you showed up.  We made every attempt to be helpful and please you but you had an unbelievable attitude.  I wasnt being condescending, I just wanted to help speed up the process because we waited for over an hour for you to have the rental unit ready.  Your truck was one of the worst i have ever seen in my moving career.  what I asked for, any mover would have asked for.  You did see how we were able to fill 2 big boxes with the small stuff that was all over the floor of your truck didnt you?  We could have filled 3!  We regularly toss boxes full of clothes and shoes and pillows and linen between our men.  This does not harm the contents and makes the job go faster!  Every cart load needed to be taken the entire length of the facility to your locker.  How could it have gone faster?  We didnt give your mother attitude, there was no place left to put things in your apartment!  You were a 'first timer' customer with unrealistic expectations and way too much extremely poorly packed stuff for the space you rented, and yet we made it all work under pressure!  We were just trying to get through your job to another day where we would be appreciated.  And we did:  the next customer absolutely loved us.<<<

Eve Marston
2011-07-28

Arrived on time, worked quickly and carefully and did an outstanding job.
John moved my two bedroom apartment and a storage unit to my newly purchased home. It was a 98 degree day and John and his helper did an outstanding job. I encouraged breaks and they would take just short breaks and really were very hard working even in the heat. My house was just painted and they moved me in with bumping up walls or scratching my new floor. The price was fair and I was so pleased I gave him a good bonus. I probably will hire again when I need to move anything.Truly would recommend.

Samantha Daly
2011-07-27

these are nice movers who did a great job.
We hired them to move a very heavy desk from our living room to our basement. They were great - showed up on time, super friendly, and also really smart in the way that they moved the desk. They had to go around a tricky corner and down some steep narrow stairs - my husband said they did it a way that he hadn't thought of and that was really clever (and we're both engineers). Anyhow, super nice guys. And yeah, I'm sure the 5-star reviews are real... these are nice movers who did a great job.

Kevin Stange
2011-07-16

I'll never call anyone else.
John, Derrick and Shawn just literally left our house and I thought they were so awesome that I wanted to record my review right away. They are the most professional, most friendly, most easy-to-work-with movers I have *ever* had the pleasure to work with, and I'm someone who has moved a LOT all over the country and had many good experiences. Big Guy For Hire blows them all away. They were punctual and fast, seemed to have nearly super-human strength, handled everything with care, were extremely polite and kind (especially to our dog and baby) and just made moving easy - which is typically a stressful experience. Seriously, I'm hoping not to move again for a good long while, but after the professionalism we encountered from them, I'll never call anyone else.

Nasrin Belbasi
2011-07-14

These guys did a great job.
They loaded and unloaded all our furniture within two hours. They arrived on time, drove the truck and were very fast and careful.I will recommend them to my friends.

John Wright
2011-07-11

Our heroes!
We were northbound on I-75, driving a fully-loaded 26-foot U-Haul from Cincinnati to Pinckney, when we got a call from the guy who was supposed to help us unload the truck. His car had overheated and he and his friend had no way of getting to Pinckney to help us. It was Fathers Day, so finding other helpers was going to be tough. We managed to get everything off the truck and into the garage but there was no way we were going to be able to move the appliances and furniture into the house. We called John the next day and he and one of his guys were able to fit us in between jobs THAT SAME DAY!! Consummate professionals, they worked quickly and efficiently and before we knew it the washer and dryer were in the basement, the mattresses were upstairs, and our couch was in the living room. The next time we need something moved there is only one guy we will call: John Andrew and Big Guy For Hire.

Amanpreet Brar
2011-07-07

It went great! We would highly recommend them.
We recently moved from one house to another. After getting quotes from several companies, they were the best option. They were polite and sincere. They arrived on time and moved our furniture plus other things very carefully. Even if  the furniture didn't fit, they found ways to go around. They didn't give up. They didn't waste any time and were very honest in calculating the total cost of the move. We were very pleased.